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Learning & Development Manager (M/F) - Lisboa

3 meses atrás


Lisboa, Lisboa, Portugal Kelly Services-Portugal Tempo inteiro
Publicado- 10-Feb-2023- Salário- Localização- Lisboa- Categoria- Permanente- Sector- Recursos Humanos- Referência- BBBH585738
Descrição:

Kelly Services is currently recruiting a
Learning & Development Manager for a client located in Lisbon.


The role of the Manager - HR Talent and L&D Service Delivery is to implement, optimize, direct, manage and continuously improve the delivery of Talent and L&D Administration services.


Responsabilities:

  • Implementing, Testing and Stabilising Talent and L&D Service Delivery;
  • Building and leading a team of Talent and L&D Administration Service Delivery experts in one of our network of global delivery centres, leading the recruitment, induction, training and service testing of our new team;
  • Team Leadership, Motivation and Direction;
  • Attract, develop, retain and motivate Talent and L&D service delivery team members supporting a great employee value proposition that makes us an employer of choice in the markets in which we operate;
  • Service Management, Reporting and Continuous Improvement;
  • Lead the delivery of agreed Talent and L&D services in a reliable, consistent and compliant manner, adhering to and demonstrating compliance with key controls and working with other service delivery team leads to balance resources against demand whenever needed.

Requirements:

  • Wellestablishedandrecentexperience in Talentand L&D ServiceDelivery, including a proventrackrecordofleadingandimplementingcontinuousimprovementinitiativeswithdemonstrableoutcomes in thisarea;
  • An ability to pay close attention to detail will be critical to your success in this role;
  • Internationaldeliveryexperience, withanappreciationandunderstandingof cultural differencesbetweendiversecultureswillbeessential.
  • Minimal travel required outside of the location of your team;
  • A proficiency in Spanish and/or Portuguese will be an advantage.
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