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German Customer Support
3 meses atrás
Remote Work in Portugal - Equipment provided
Role Description
You will be required to communicate in German via phone, email, and chat, and document customer interactions and feedback.
Qualifications
- Fluency in German and English B2
- Customer service experience with excellent verbal and written communication skills
- Ability to provide efficient solutions, multi-task, and work under pressure in a dynamic, fast-paced, and changing environment
- Strong problem-solving skills and attention to detail, with the ability to analyze, diagnose and resolve customer issues in a timely manner
- Demonstrated ability to be a team player, adaptable, and flexible
- Prior experience using CRM software and other support tools is a plus
Offer:
- Competitive salary and remuneration system (incl. meal allowance):
- Full-time position
- Private health insurance
- 22 days paid vacation per year
Additionally for candidates from abroad:
- Airport pick-up and administrative support for your integration in Portugal
- Airline ticket purchased from the company or instant refund after signing the contract
- Free annual flight home
- Accommodation in a room in a company apartment in Lisbon (or higher salary without accommodation)
- Free Portuguese courses, water sports activities, soft trekking and much more
Note: When you apply for this vacancy, you are giving your GDPR consent to Talent Trail. We might share your CV details directly with our client for the purpose of recruitment.
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