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Warranty Team Lead Technician

3 meses atrás

Vila Nova de Cerveira, Portugal ZF Tempo inteiro

What's Next? Join ZF:


ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act.

In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers.

ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

Warranty Team Lead Technician:

  • Country/Region: PT
  • Location: Vila Nova de Cerveira, 16, PT, Req ID 68416 Vila Nova de Cerveira, Portugal
We are looking for a new colleague to strengthen our Quality SWS Team in Vila Nova, Portugal.

Main tasks / Competence / Responsibilities:

  • Responsibility and authority to ensure all customer needs are considered.
  • Manage commercial guarantee of customer: give support to main commercial activities of guarantees such us guarantee agreements, cost forecast, negotiation of technical factors and reports required by Finance.
  • Technical management of customer guarantee: manage interfaces with customer including verification of received parts, nonconformities analysis, failures analysis, customer meetings developing and implementing correcting and/or preventive actions.
  • Monitor and issue of reports: monitor customer guarantees developing, including communication of reports to all involved departments.

Required skills and experience / main competences:

  • Engineering degree or similar.
  • Fluent English level, other optional languages as a plus.
  • Quality IT programs (QSYS, GWD).
  • FMEA
  • APQP
  • Continuous improvement tools
  • SPC
  • Analysis and problem solving.
  • Negotiation skills.
  • Product and process audits.
  • Risks analysis/RFMEA.
Contact

Elena Mallo

What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?:
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential.

We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.


Find out how we work at ZF:

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Quality Manager, Manager, Engineer, Technician, Quality, Management, Engineering, Technology