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Video Content Moderator, French Speaker

3 meses atrás

Lisboa, Lisboa, Portugal Recruitment Apple Lovers Tempo inteiro

Recruitment Apple Lovers is working with a leading Outsourcing/BPO company that is looking to recruit a French-speaking Video Content Moderator for their office in Lisbon.

Position: Video Content Analyst

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

  • Review user reports regarding video content on a streaming platform
  • Review sensitive content, sometimes involving graphic or disturbing subject matter
  • Audit and update content
  • Maintain broad knowledge of client products and/or services
  • Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

REQUIREMENTS:

  • Native/fluent in French, solid B2 level in English (and higher) written and spoken
  • 6 months of experience in relevant field is preferred
  • Ability to work in shift rotation (24/7). 40 working hours per week
  • Tolerance to sensitive content in videos
  • Strong computer skills
  • Customer service-orientation with effective, pleasant and professional communication style as well as patience
  • Quick learning and adaptability to new processes and concepts
  • Tolerance for repetitive work in a fast-paced work environment
  • Analytical mindset with strong attention to detail
  • Ability to work as a team member, as well as independently.

BENEFITS:

  • Relocation assistance for candidates coming from abroad
  • International community
  • Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
  • And many others