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HR Quality

3 meses atrás

Lisboa, Lisboa, Portugal GIGROUP Tempo inteiro
Our client is a multinational company operating in the chemical area in 55 countries.

As part of the need to strengthen its internal team wants to hire a
HR Quality &

Performance Specialist (M/F) for the region of Carnaxide.

Functions:

  • Monitor the satisfaction of the whole HR Service Line and Operations with a special attentionnto the interconnections between the various HR teams and with the main partners.
  • Coordinate actions on complaints across several HR Fields
  • Set up an efficient model of monitoring relevant KPIs for different entities/ customers
  • Monitor and feed the dashboard and KPI's of the HR Service Line Performance, providing accurate RCA, facts based comments, challenging and coordinate the different activities between all the involved stakeholders
  • Collaborating, scrutinizing and enhancing, through continuous improvement, processes managed by HR Service Line
  • To be an active participant and cooperate with different stakeholders to support SBS and

Requirements:

  • Minimum 5 years of experience in HR Processes and monitoring/feeding KPIs dashboard
  • Minimum 3 years' experience in HR IT Process tools (SAP, BW, etc).
  • Demonstrable experience on support, training and promotion actions around CRM and other related tools.
  • Languages include English and French would be an advantage
//pt.
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