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Customer Service Representative Turkish
3 meses atrás
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkishspeaking CustomerService Representative fortheir Lisbon office.
Position:
Customer Service Representative with Turkish
Location:
Lisbon Portugal
Employment type:
Fulltime
Remuneration:
Base salary.
DUTIES AND RESPONSIBILITIES:
Provide support to Content Creators/Influencers across Social Media on Subscription Management Account ManagementTechnical Troubleshooting and use of Marketing tools.
Outbound Phone calls can/should be performed to make surethat customers understood the information that is beingpassed on to them; Provide product and tool support to improve clients experience; Identify trends and solve problems facing multiple SMB clients.
REQUIREMENTS:
Flawless communication skills both written and oral in Turkish (C2) Proficient in English (B2); Ability to work quickly and efficiently under deadline pressure.
Very good accuracy and attention to detail understanding that small details can make the biggestdifference. Proven ability to work and make decisions with minimal supervision. Proactively utilize strong problemsolving skills to deliver customerfocused solutions.Working in a backoffice environment with customer satisfaction in mind Excellent written and verbal communication skills OFFER:
Affordable accommodation provided by the employer Cafeteria on site Training paid A dynamic multilingual multicultural and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential Relocation support with a room for candidates from further away
