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Customer Support Specialist, German Speaking

3 meses atrás

Lisboa, Lisboa, Portugal Bolt Technology Tempo inteiro

We are looking for an exceptional Customer Support Specialist to join our fast-growing Support team working across our ride hailing businesses.

The position would be based from our office in or Lisbon, Portugal.

Your daily adventures will include:

  • Working in a young and energetic team
  • Working across our passenger transport customers
  • Relying on Bolt's best practices as well as your common sense
  • Working on English and
    German issues
  • Helping improve our processes and frameworks Interacting with counterparts in other Bolt markets
  • Being part of creating exceptional customer experience for our riders and drivers Learning, learning, and learning

We are looking for:

  • Fluency in German and English, both written and spoken
  • At least 1 year of work experience in any customer facing role
  • Positive and hard working attitude
  • Attention to details
  • Willingness to work daytime and evening shifts
  • Willingness to work (some) weekends
LI-Hybrid