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German Customer Service In A Gaming Company With Relocation
3 meses atrás
The companyWelcome to a leading developer and distributor of entertainment software, established in 1994.Quickly became one of the most renowned and respected creators of computer games.
Known for well-designed and captivating entertainment software, the company has earned an unparalleled reputation for the high quality of its produc??eYour Responsibilities:
Provide customer support mainly in German, occasionally in English, via email and chatAssist with account and billing inquiriesResolve login and registration issuesHandle hacked account recovery and character restorationAddress questions regarding rewards programs, tokens, and pre-paid game cardsManage inquiries related to payments and process refundsMaintain professional handling of customer data
Requirements Your Profile:
Fluent in German and EnglishPassionate about gamingStrong communication skills and adaptable to technological changes Offer BenefitsCompetitive local salaryPrivate Health Insurance from day oneStable career opportunity in a leading multinational companyComprehensive training and integration phaseInclusive and respectful work environmentDiverse career progression opportunitiesEmphasis on work-life balanceAccess to organized sports activities and events
Relocation Package:
AccommodationAirport pick-up and administrative assistance with your registration in PortugalReimbursement of your initial flight expenses Annual complimentary return flight to home country (within Europe)