Empregos actuais relacionados com Service Quality Supervisor 1 - Lisboa, Lisboa - Galp
-
Service Quality Supervisor 1
3 meses atrás
Lisboa, Portugal Galp Tempo inteiroGalp is an energy company committed to develop efficient and sustainable solutions in its operations and in the integrated offers provided to its clients. We create simple, flexible and competitive solutions for the energy and mobility needs of both industrial and individual consumers. Our portfolio includes multiple types of energy - from renewable...
-
Service Quality Supervisor 1
3 meses atrás
Lisboa, Portugal Galp Tempo inteiroGalp es una compañía energética, comprometida con el desarrollo de soluciones eficientes y sostenibles en sus operaciones y en las ofertas integradas que provee a sus clientes. Creamos soluciones simples, flexibles y competitivas para las necesidades de energía y movilidad, tanto para industrias, pequeñas y medianas empresas, así como para clientes...
-
Supervisor, Quality Control
4 semanas atrás
Lisboa, Portugal Hikma Pharmaceuticals Tempo inteiroFounded by Samih Darwazah over 40 years ago in Jordan, Hikma's purpose is to provide affordable, quality medicines to the people who are competent.Based on very solid foundations, we continue to innovate daily and find practical solutions to transform the lives of the millions of people we serve.At the end of the 1980s, we extended ours beyond the Middle...
-
Site Supervisor
Há 1 mês
Lisboa, Portugal Cross Border Talents Tempo inteiroCross Border Talents is searching for an experienced Site Supervisor for our client, an Israeli civil construction company.The client is located in Bahamas for the installation of plumbing systems in a new resort unit.As Site Supervisor You Will Be Responsible ForSupervising and supporting the installation and testing of hydraulic works on site.Leading...
-
Lisboa, Portugal 1 Tempo inteiroTÉCNICO DE PRODUÇÃO"DESEJÁVEL CONHECIMENTO EM AMBIENTE GMPDESEJÁVEL A FAMILIARIDADE COM AS BPF/SOP E O EQUIPAMENTO DE PRODUÇÃO RELACIONADO."CURSO TÉCNICO AO NÍVEL DO 12º ANODESEJÁVEL PELO MENOS 1 ANO DE EXPERIÊNCIA EM FABRICO"O TÉCNICO DE PRODUÇÃO É RESPONSÁVEL PELA EXECUÇÃO DE TODOS OS PROCESSOS DE PRODUÇÃO, RESPEITANDO RIGOROSAMENTE AS...
-
Site Supervisor
Há 1 mês
Lisboa, Portugal Cross Border Talents Tempo inteiroCross Border Talents is searching for an experienced Site Supervisor for our client, an Israeli civil construction company.The client is located in Bahamas for the installation of plumbing systems in a new resort unit.As Site Supervisor You Will Be Responsible For Supervising and supporting the installation and testing of hydraulic works on site.Leading...
-
Nordics Speakers
3 meses atrás
Lisboa, Portugal HAYS Tempo inteiroBPO with prestigious clients is recruiting a new team due a new client onboarding **The company you're going to work at**: BPO with prestigious clients in several areas such as hospitality and bank is recruiting a new team due a new client onboarding. **Your new role**: Monitors agents performance on a daily basis, by taping, listening to, reviewing and...
-
Quality Supervisor
4 semanas atrás
Lisboa, Portugal Cjr Renewables Tempo inteiroAt CJR Renewables we don't just generate energy. We are energy!CJR Renewables is an international company operating in the renewable energy market, we are proud to be one of the leading companies in the world offering turnkey solutions. Present in more than 25 countries, we develop EPC solutions for solar and wind energy production, through the work of our...
-
Customer Service Supervisor
Há 11 horas
Lisboa, Portugal Recipharm Tempo inteiro.Customer Service SupervisorManages the customer service team in an effort to provide a superior level of customer support. This includes implementing policies and directives from management, continuously updating and refining existing practices and processes, and mentoring and coaching team personnel to develop and raise their individual skill sets.Liaise...
-
Customer Service Supervisor
1 semana atrás
Lisboa, Portugal Recipharm Ab Tempo inteiro.Manages the customer service team in an effort to provide a superior level of customer support.This includes implementing policies and directives from management, continuously updating and refining existing practices and processes, and mentoring and coaching team personnel to develop and raise their individual skill sets.Liaise and collaborate with other...
-
Customer Service Supervisor
Há 4 dias
Lisboa, Portugal Recipharm Tempo inteiro**Customer Service Supervisor** Manages the customer service team in an effort to provide a superior level of customer support. This includes implementing policies and directives from management, continuously updating and refining existing practices and processes, and mentoring and coaching team personnel to develop and raise their individual skill...
-
German Quality Analyst
3 meses atrás
Lisboa, Portugal Elevus Tempo inteiroA Elevus é um grupo empresarial que oferece soluções inovadoras no mercado dos Recursos Humanos. Estamos no mercado desde 2001 a fornecer soluções de RH, não só em Portugal como também no mercado internacional. O nosso cliente procura um **German Quality Analyst** para desempenhar - Monitoriza diariamente o desempenho dos CSR, gravando, ouvindo,...
-
Customer Service Supervisor
Há 11 horas
Lisboa, Portugal Recipharm Tempo inteiroCustomer Service SupervisorManages the customer service team in an effort to provide a superior level of customer support. This includes implementing policies and directives from management, continuously updating and refining existing practices and processes, and mentoring and coaching team personnel to develop and raise their individual skill sets.Liaise...
-
Supervisor de Equipas
4 meses atrás
Lisboa, Portugal Hiper Clean II, Outsourcing, Lda Tempo inteiro**Recruta-se SUPERVISOR(A) para coordenação das nossas equipas de limpeza, em diversos clientes na área da hotelaria, na zona de LISBOA.** - Acompanhamento das atividades diárias (elaboração de escalas de serviço, gestão do absentismo, mediação de conflitos), - Realização de Auditorias nos Clientes, - Representação da empresa junto do...
-
Piping Supervisor
2 meses atrás
Lisboa, Portugal Pt.Linkedin.Com- Jobboard Tempo inteiroAre you a Piping Supervisor looking for your next job adventure?Location: Sweden and Lisbon.We are looking for a Piping Supervisor to be a part of an exciting project with our client in the Industry sector, to get involved in our current global projects.Responsibilities:Plan and coordinate piping installation activities.Supervise contractors to ensure...
-
Maintenance Supervisor
3 meses atrás
Lisboa, Portugal Hilton Tempo inteiroMaintenance Supervisor A Maintenance Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. **What will I be doing?** As a Maintenance Supervisor, you are responsible for all maintenance issues within...
-
Supervisor Secção Cafetaria
4 semanas atrás
Lisboa, Portugal Adecco Tempo inteiroA Adecco encontra-se a recrutar um Supervisor para secção de cafetaria de uma livraria na zona do Chiado; Descrição/Funções- Gestão de espaço de restauração e equipa; - Arrumação e organização do espaço; - Atendimento presencial e serviço a clientes; - Abertura e fecho de caixa; Requisitos- Formação académica superior (preferencial); -...
-
Consumer Engagement Services Supervisor | English Speaker
4 semanas atrás
Lisboa, Portugal Nestlé Sa Tempo inteiro.Consumer Engagement Services Supervisor | English Speaker Position Snapshot Location: Lisbon, Portugal Full-time / Hybrid mode Fluent in EnglishPosition Summary The Consumer Engagement Services Supervisor reports to the Consumer Engagement Services Operations Lead. The main purpose of this position will be to plan and execute all operations for the market...
-
Consumer Engagement Services Supervisor | English Speaker
4 semanas atrás
Lisboa, Portugal Nestlé Sa Tempo inteiro.Consumer Engagement Services Supervisor | English Speaker Position Snapshot Location: Lisbon, Portugal Full-time / Hybrid mode Fluent in EnglishPosition Summary The Consumer Engagement Services Supervisor reports to the Consumer Engagement Services Operations Lead. The main purpose of this position will be to plan and execute all operations for the market...
-
French Quality Analyst
2 meses atrás
Lisboa, Portugal Sitel Corp. Tempo inteiroFrench Quality Analyst - Lisbon, PortugalWe are looking for a French Quality Analyst to ensure that all external and internal requirements are met. You will be responsible for monitoring procedures and outputs and identifying mistakes or non-conformity issues.Our client is the leading destination for short form mobile video, with the mission to inspire...
Service Quality Supervisor 1
3 meses atrás
Galp is an energy company committed to develop efficient and sustainable solutions in its operations and in the integrated offers provided to its clients.
We create simple, flexible and competitive solutions for the energy and mobility needs of both industrial and individual consumers. Our portfolio includes multiple types of energy - from renewable electricity to natural gas and liquid fuels.
We contribute to the economic development of the 10 contries in which we operate and to the social progress of our host communities.
We are looking for people with strength, passion, determination and vision to be part of our growth. Will you accept the challenge?
Let ́s Regenerate the Future Together
Service Quality Supervisor
Missão:
Assegurar que toda a formação das equipas internas e externas da área Residencial é realizada de acordo com as definições táticas da área de Commercial Execellence, alinhadas com a estratégia e políticas de aprendizagem definidas e com os valores e marca Galp.
Para tal, deve participar no desenho e deteção adequada das necessidades de formação atuais e futuras da área Residencial, bem como na avaliação da sua eficácia, assegurando a construção, proteção e atualização contínua do conhecimento interno da empresa de forma transversal a todos os canais, alinhado com os valores e a marca Galp.
Principais Tarefas:
- participar na implementação de políticas de formação e colaborar no desenvolvimento de planos de formação integrados na estratégia de Excelência Comercial ao serviço das necessidades dos canais/negócios da área comercial da Residencial;
- Alinhar os horários de formação da área, garantindo a capacidade em tempo e recursos para dar a melhor resposta a todos os canais;
- Assegurar a formação de formadores dos diferentes parceiros que colaboram com os canais de venda;
- Conceber conteúdos, bem como ministrar programas de formação para a área Residencial, fornecendo a informação que garanta o cumprimento das normas necessárias;
- Assegurar a qualidade da formação interna e externa para a área Residencial, monitorizando KPIs de qualidade, quer dos formadores quer dos conteúdos ou ferramentas de apoio;
- Desenhar e implementar os processos e acções de avaliação das equipas de forma a ter os talentos mapeados, conhecer pontos fortes e áreas de melhoria, e incentivar as equipas de forma alinhada com o negócio Residencial.
O que precisa:
- Competências nas áreas de marketing e comunicação, gestão de negócios ou equivalente;
- Capacidade de empatia e comunicação;
- Forte atitude comercial;
- Fluente em Português e Espanhol; Inglês é opcional;
- Experiência de trabalho similar >3 anos;
- Disponibilidade para viagens frequentes em Portugal e Espanha.
_Diversity Commitment_
- At Galp, we promote equality of opportunity and treatment of people regardless of gender, age, religion or belief, different capabilities, sexual orientation, political ideology, race or ethnicity. We believe that diversity creates value and strengthens the Group ́s relationships and culture._