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Customer Service for a Medical Device Company

4 meses atrás

Lisboa, Lisboa, Portugal portugalbs Tempo inteiro
You are interested in medicine?
You would like to help people with a disease?
Work for a medical device company, that wants to make the life of people with diabetes easier.

Your responsibilities and impact as Customer Service for a Medical Device Company will be:

Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management System.

From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in a timely and empathetic manner and encouraging customers compliance with product utilization.

Skills, qualifications, and interests you need to succeed in this role:

You are a fluent French speaker and have a good level of English
You are energetic and innovative
You are a fast thinker and work proactively
Motivation and teamwork are some of your soft skills
You are interested in Medicine
You have excellent communication skills
You have an intercultural mind and willing to work with many other nationalities
What's in it for you?

Type of contract:
a long-term fixed term contract, renewable every year

Working hours:
full time (40h/week) on rotating shifts (Mon-Sun, 24/7)

Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 850€ gross/month

Excluding accommodation: 1080€ gross/month

For international candidates:
Reimbursement of your initial flight expenses after 9 months
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
Real career opportunities in different career paths

(*)Compensation during training period if successful (4 weeks): 50% of your hourly wages (lower taxes)


Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon.

Still, send me your CV to be considered for other projects or future opportunities.