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Facilities Assistant

Job ID

163442

Posted

08-May-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Paco de Arcos - Lisboa - Portugal

As Facilities Assistant you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within Operations team, representing CBRE and Client brand

Supporting the day to day operations of Facilities Services, providing high quality customer service and experiences creating a fun and safe place to work including office administration, health & safety activities and Ad hoc service requests.

The ideal candidate will be customer focused, highly motivated, proactive and show great initiative to keep the office running smoothly.

Operations

• You actively contribute to team huddles, where applicable
• You ensure all specific facilities issues are logged and ensure remedial actions are completed proactively
• You monitor and action the Client ticket systems, responding and resolving reactive requests
• You own the appearance of your space and conduct scheduled quality inspections to assess office appearance and conditions
• You proactively ensure general office space is tidy and presentable at all times
• Customer service is at the heart of what we do and you provide high class professional service at all times
• You undertake daily meeting room checks, log proactive tickets and replenish stationery materials ensuring meeting space is consistently provided to the highest standard.
• Consistency in customer signage is a key driver for the client; you understand the brand guidelines and ensure they are represented in posters / signage across your locations
• You maintain and manage on site storage space
• You provide all mailroom, logistics, stationery, distribution, porterage and reception services as required
• You deliver the overall management of lost and found process
• You allocate parking spaces and manage the parking areas, where applicable
• You assist with events set up and coordination, where applicable
• Assisting with office moves and changes (including required Space support tasks, where applicable)
• You undertakes site essential administration and logistical support to colleagues as necessary
• Demonstration of success is key to this role and you will strive to excel in the delivery of KPI's and SLA's for your site
• Undertake office support tasks, site inspections and reporting as necessary
• Act as REWS ambassador to the clients in the buildings through regular interaction and ticket updates

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)