Director, Sell Business Unit
Há 1 mês
By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.
Job DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the directly responsible individual (DRI), you will lead initiatives to integrate and optimize operations, ensuring that Sell achieves its performance targets. You'll work closely with collaborators across both organizations to drive the success of Zendesk's Sell business. You will report into the Corporate Development team, as an incubation hub.
What you'll be doingAct as a DRI for the Sell business, coordinating daily interactions and operations between Zendesk and Persistent to ensure seamless integration.Develop and implement strategies to improve the effectiveness and efficiency of Persistent partnership.Identify and resolve operational challenges, across ProdDev and GTM, to support collaboration and overall success of Sell.Act autonomously while coordinating across Zendesk and Persistent organizations to resolve problems.Monitor and evaluate the performance of the Persistent relationship and Sell business, ensuring adherence to agreed-upon service level agreements and important metrics.Sit on, and lead, the Executive Committee that governs the relationship between Zendesk and Persistent.Serve as the main contact for all communication and critical issues between Zendesk and Persistent.Manage the financial aspects of the partnership, including reporting and payment for revenue sharing, P&L management, cloud cost understanding, and other special projects as necessary.What you bring to this roleDemonstrated ability to develop and implement comprehensive business strategies.Excellent data analysis skills, as well as systems-level awareness and thinking.Foster and maintain strong, trust-based relationships with collaborators, including both external and internal teams.Experience working with engineering and product management teams.Strong communication & writing skills (both written communications & presentation skills), with demonstrated ability to influence.Demonstrated success working across diverse teams and geographies, with the ability to synthesize what may appear to be competing priorities.Ability to navigate ambiguity and apply structured approaches/methodologies to projects.Strong Google Suite & slide skills.SaaS business model and Zendesk product knowledge are a plus.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
About Zendesk - Champions of Customer Service Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to ****** with your specific accommodation request.
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Business Operations Director for Sell Business Unit
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the RoleWe are seeking an exceptional Business Operations Director to lead our Sell Business Unit in Lisbon, Portugal. This strategic position will drive integration and optimization of operations to achieve performance targets. The successful candidate will collaborate closely with both Zendesk and Persistent teams to drive success.
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Director, Sell Business Unit
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Lisboa, Portugal Zendesk Tempo inteiroJob DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the...
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Director, Sell Business Unit
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Lisboa, Portugal Zendesk Tempo inteiroJob Description Who we're looking for We are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the...
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Director, Sell Business Unit
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Lisboa, Portugal Phiture Tempo inteiro.Job DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the...
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Director, Sell Business Unit
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Lisboa, Portugal Zendesk Tempo inteiroJob Description Who we're looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the...
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Director, Sell Business Unit
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Lisboa, Portugal Phiture Tempo inteiroJob Description Who we're looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the...
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Director, Sell Business Unit
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Lisboa, Portugal Phiture Tempo inteiroJob DescriptionWho we’re looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk’s Sell business. As...
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Director, Sell Business Unit
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Lisboa, Portugal Phiture Tempo inteiroJob DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the...
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Director, Sell Business Unit Lead
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Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroJob DescriptionWe are seeking a dedicated director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider. As the directly responsible individual (DRI), you will lead initiatives to integrate and optimize...
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Lisboa, Lisboa, Portugal Zendesk Tempo inteiro**About the Role**As **Director of CRM Business Operations**, you will lead initiatives to integrate and optimize operations, ensuring that Sell achieves its performance targets. You'll work closely with collaborators across both organizations to drive the success of Zendesk's Sell business.**What You'll Do**Act as a DRI for the Sell business, coordinating...
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Director, Sell Business Unit
Há 1 mês
Lisboa, Portugal Zendesk, Inc. Tempo inteiroJob DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the...
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Director, Sell Business Unit
Há 1 mês
Lisboa, Portugal Zendesk, Inc. Tempo inteiroJob Description Who we're looking for We are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the...
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Director, Sell Business Unit
4 semanas atrás
Lisboa, Portugal Zendesk, Inc. Tempo inteiroBy clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice .Job Description Who we're looking for We are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an...
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Business Operations Director for Sell Business Unit
4 semanas atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroAbout the RoleWe are seeking an experienced Director to lead our Sell Business Unit in Lisbon, Portugal. As a key member of the Zendesk team, you will be responsible for integrating and optimizing operations to drive the success of our Sell business.Responsibilities:Act as the Directly Responsible Individual (DRI) for the Sell business, coordinating daily...
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Director, Sell Business Unit
Há 1 mês
Lisboa, Portugal Zendesk, Inc. Tempo inteiroBy clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be...
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Director, Sell Business Unit
4 semanas atrás
Lisboa, Portugal Zendesk, Inc. Tempo inteiroBy clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job DescriptionWho we’re looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk’s CRM product) to join the Zendesk team in Lisbon, Portugal. This...
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Director, Sell Business Unit
4 semanas atrás
Lisboa, Portugal Zendesk, Inc. Tempo inteiroBy clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job DescriptionWho we’re looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk’s CRM product) to join the Zendesk team in Lisbon, Portugal. This...
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Director, Sell Business Unit
4 semanas atrás
Lisboa, Portugal Zendesk, Inc. Tempo inteiroBy clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an...
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Director, Sell Business Unit
4 semanas atrás
Lisboa, Portugal Zendesk, Inc. Tempo inteiroBy clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an...
