Director, Zendesk Crm Business Unit

Há 1 mês


Lisboa, Portugal Zendesk Tempo inteiro

.We are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the directly responsible individual (DRI), you will lead initiatives to integrate and optimize operations, ensuring that Sell achieves its performance targets. You'll work closely with collaborators across both organizations to drive the success of Zendesk's Sell business. You will report into the Corporate Development team, as an incubation hub.Who we're looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal.What you'll be doingAct as a DRI for the Sell business, coordinating daily interactions and operations between Zendesk and Persistent to ensure seamless integration.Develop and implement strategies to improve the effectiveness and efficiency of Persistent partnership.Identify and resolve operational challenges, across ProdDev and GTM, to support collaboration and overall success of Sell.Act autonomously while coordinating across Zendesk and Persistent organizations to resolve problems.Monitor and evaluate the performance of the Persistent relationship and Sell business, ensuring adherence to agreed-upon service level agreements and important metrics.Sit on, and lead, the Executive Committee that governs the relationship between Zendesk and Persistent.Serve as the main contact for all communication and critical issues between Zendesk and Persistent.Manage the financial aspects of the partnership, including reporting and payment for revenue sharing, P&L management, cloud cost understanding, and other special projects as necessary.What you bring to this roleDemonstrated ability to develop and implement comprehensive business strategies.Excellent data analysis skills, as well as systems-level awareness and thinking.Foster and maintain strong, trust-based relationships with collaborators, including both external and internal teams.Experience working with engineering and product management teams.Strong communication & writing skills (both written communications & presentation skills), with demonstrated ability to influence.Demonstrated success working across diverse teams and geographies, with the ability to synthesize what may appear to be competing priorities.Ability to navigate ambiguity and apply structured approaches/methodologies to projects.Strong Google Suite & slide skills.SaaS business model and Zendesk product knowledge are a plus.Zendesk believes in offering our people a fulfilling and inclusive experience



  • Lisboa, Portugal Zendesk Tempo inteiro

    .We are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the directly responsible individual (DRI),...


  • Lisboa, Portugal Zendesk Tempo inteiro

    We are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the directly responsible individual (DRI),...


  • Lisboa, Portugal Zendesk Tempo inteiro

    We are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the directly responsible individual (DRI),...


  • Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    Job DescriptionWho we’re looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk’s CRM product) to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership for Zendesk & Sell. As the directly responsible individual (DRI), you will lead initiatives to...


  • Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    Job DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership for Zendesk & Sell. As the directly responsible individual (DRI), you will lead initiatives to integrate...


  • Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    .By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice . Job Description Who we're looking for We are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an...


  • Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    .By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an...


  • Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    Job Description Who we're looking for We are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership for Zendesk & Sell. As the directly responsible individual (DRI), you will lead initiatives to integrate...


  • Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an...


  • Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice .Job Description Who we're looking for We are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an...


  • Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an...


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    Director of Customer Experience IntegrationWe are seeking a dedicated Director to join the Zendesk team in Lisbon, Portugal, to lead initiatives and optimize operations for the Sell Business Unit. This role involves coordinating daily interactions and operations between Zendesk and Persistent to ensure seamless integration.Key ResponsibilitiesAct as a DRI...


  • Lisboa, Portugal Zendesk Tempo inteiro

    Job DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the...


  • Lisboa, Portugal Zendesk Tempo inteiro

    Job Description Who we're looking for We are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the...


  • Lisboa, Portugal Zendesk Tempo inteiro

    Job Description Who we're looking forWe are seeking a dedicated Director for our Sell Business Unit to join the Zendesk team in Lisbon, Portugal. This is an outstanding opportunity to be at the forefront of a strategic partnership with Persistent, our managed service provider, who will own Engineering and GTM operations for Zendesk's Sell business. As the...


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    About the RoleWe are seeking an experienced Director to lead our Sell Business Unit, driving strategic partnerships and growth. This is a key opportunity to join Zendesk's Lisbon team and contribute to the success of our CRM product.

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    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice .Job Description Who we're looking for We are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an...

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    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job DescriptionWho we're looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk's CRM product) to join the Zendesk team in Lisbon, Portugal. This is an...

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    By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job DescriptionWho we’re looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk’s CRM product) to join the Zendesk team in Lisbon, Portugal. This...

  • Director, Sell Business Unit

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    Lisboa, Portugal Zendesk, Inc. Tempo inteiro

    By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job DescriptionWho we’re looking forWe are seeking a dedicated Director for our Sell Business Unit (Zendesk’s CRM product) to join the Zendesk team in Lisbon, Portugal. This...