Floor Manager

Há 1 mês

Lisboa, Portugal H&M Group Tempo inteiro

WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION
Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?
If you answered yes, why not join us? This could be your first step towards a new and exciting career at COS
About COS: Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.
COS, alongside Arket, Monki, Weekday, Afound, & Other Stories and H&M, is one of several unique brands that make up the H&M group. The H&M Group employs over 170,000 people in 74 markets across the globe, and we are the 2nd largest fashion company in the world. Since launching COS in 2007, we have opened more than 200 stores worldwide.
What we value most: Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious , we dare to be different , we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.
At COS we love welcoming new people and work hard to provide an environment where everyone feels appreciated and valued. We celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their background.
Job Description:
Although no two days are ever the same, there are some things that you can expect to be involved in regularly, including:
Offering customers a high level of service, through styling advice, product knowledge and store experience.
Analysing selling information and working with the store manager to maximise the sales performance of your department.
Leading a team of sales assistants to achieve excellent standards of service.
Supporting recruitment and ensuring induction and training for new starters is carried out.
Assisting the store manager to identify future talents and putting together development plans to support their progression.
Overseeing store operations.
Being a COS brand ambassador and providing the best experience for our customers, stepping into the role of Store Manager in their absence.
Qualifications:
To work as a floor manager, you should have previous management/leadership experience plus the qualities below:
Minimum 1 year management experience within a retail environment.
Excellent communication skills and the ability to lead, train and develop a team.
Self-motivated & positive.
Adaptable.
A genuine interest in others.
Open to learning about and selling our products.
Excellent planning and organisational skills.
Good analytical and problem-solving abilities.
Excellent commercial abilities and interest in fashion, retail.
Ability to work a flexible schedule including early mornings, weekends and evenings when required.
Additional Information:
When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this, you will also receive lots of fantastic benefits, including:
25% discount on products from all H&M Group brands plus free shipping when shopping online.
Uniform allowance (up to 840 euros per year).
Day off on your birthday.
Ready to apply? Click on the I'M INTERESTED link, where you can upload your CV securely. Once we have received it, we will keep you regularly updated about the status of your application. The two stages of a successful recruitment process include a short telephone interview followed by an interview/group interview in the store. Should you require any adjustments to this process, please get in touch with the recruiter who will be happy to discuss this.

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