Customer Service German
2 meses atrás
Start: 21st November Banking Project: German on-siteRole: As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks.Job Description:You will be a single point of contact for the bank's clients for different types of inquiriesYou are able to manage all different types of inquiries generated via inbound activities such as chat and email.From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experienceProvision of information on product parameters/conditions and ongoing marketing campaigns, branch organization and servicesSales-oriented presentation of the product rangeSupport of central marketing campaignsOrder assignment forwarding by e-mail to consultants, branches and departments in the private and business customer segmentMaking appointmentsFinal processing of inquiries, by sending forms, ordering duplicates or income statements, PIN/TAN orders for online bankingImplementation of card blockingMediation processes by forwarding it to the branches, responsible hotlines, to the security center, quality management, to units in the Wealth Management segment, other group units or to the affiliates Navigation aid for the online banking portalAs part of the off-peak telephone line for the hotline of customer satisfaction, receive verbal feedback, if necessary record concerns and forward the corresponding telephone note to the e-mail box of the company's quality managementProfile:German C2English B2Benefits:Working Hours:Fixed schedule between 8am and 5pm (Mon – Fri), in the future possibility of rotative schedules between 7am and 10pm2 days off per week (Saturday & Sunday)Training: 2 weeks of training + 1 week of nesting (100% on site)Salary details:Project LOB Base Salary 950.00 € + Language adder German 450.00 € + Skill adder 200.00 € Performance bonus * (up to) + Meal allowance 167.86 € .- Relocation package: 700 EUR / flight and 1 month accommodation in a hotel Fixed-term contracts of 6 months: renewable
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Customer Service Expert
2 semanas atrás
Porto, Porto, Portugal German Etrade Gmbh Tempo inteiroJob Summary:We are looking for a skilled customer service representative to join our team at German Etrade GmbH. The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide top-notch customer service via phone, chat, and email.Responsibilities include handling all incoming contacts from bank clients,...
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Customer Service Representative
6 meses atrás
Porto, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-site DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...
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Customer Service Representative
6 meses atrás
Porto, Portugal Bfv Service Gmbh Tempo inteiroPosition: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-siteDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...
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Porto, Porto, Portugal Randstad Portugal Tempo inteiroKey Responsibilities:We are looking for a highly motivated and customer-focused individual to join our team as a German Customer Support Representative. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our German-speaking clients.Key Requirements:Fluent German language skills (native or...
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German Customer Service Specialist
3 semanas atrás
Porto, Porto, Portugal Adecco Prestação De Serviços, Lda Tempo inteiroAbout the RoleWe are currently seeking a highly skilled German Customer Support Agent to join our team at a multinational company in Porto, Portugal.This is a fantastic opportunity for individuals with native or fluent German and English skills (at least C1 level) who are passionate about providing exceptional customer support.ResponsibilitiesProvide a...
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Junior Customer Service
4 semanas atrás
Porto, Portugal Cross Border Talents Tempo inteiroLocation: Porto (On-Site) Languages Required: German (Native or Fluent) Working Hours: Monday to Friday, 08:00 AM – 05:00 PM (with potential for future shifts from 08:00 AM – 08:00 PM) Days Off: Saturday & Sunday Key Responsibilities: Provide customer service via phone, email, or chat.Assist customers with inquiries, concerns, and product-related...
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German Customer Service Representative
2 meses atrás
Porto, Porto, Portugal Sitel Corp. Tempo inteiroCustomer Service Representative OpportunityWe are seeking a highly skilled German native or fluent individual to join our customer service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer support through written and phone communication, building meaningful relationships with...
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Customer Service Advisor with German
6 meses atrás
Porto, Portugal Salve.Inno Consulting Tempo inteiro**Join Our Team: Customer Service Advisor with German**: We are excited to open a position for a passionate **Customer Service Advisor with German** to enrich our customer support team. This role is tailor-made for individuals who excel in delivering outstanding customer service and have fluency in German. Embrace this opportunity to significantly contribute...
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Customer Service Advisor
Há 4 dias
Porto, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Service Advisor to join their teams in Porto.Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses DUTIES AND...
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Customer Service Advisor
4 semanas atrás
Porto, Portugal David Kennedy Recruitment Tempo inteiroOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Service Advisor to join their teams in Porto.Position: Customer...
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Customer Service Representative
6 meses atrás
Porto, Portugal JUJUR Tempo inteiroPosition: German Customer Service Representative Location: Porto, Portugal Work model: Hybrid Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES**: - Provide excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience -...
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German Speaking
Há 8 horas
Porto, Portugal Cbt Tempo inteiroJob Description: German-Speaking Customer Service Representative – Onsite in Porto We are seeking passionate and motivated German-Speaking Customer Service Representatives to join our dynamic team in Porto, Portugal. In this role, you will be responsible for assisting German-speaking customers with a wide range of inquiries and providing exceptional...
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Customer Service Advisor
2 semanas atrás
Porto, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking CustomerService Advisorto join their teams in Porto.Position: Customer Service AdvisorLocation: Porto, PortugalEmployment type: permanent contractRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Customer support to...
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German Customer Service Representative
3 semanas atrás
Porto, Porto, Portugal Personalbüro U. Herrmann Tempo inteiroAbout the RoleWe are seeking a skilled German Customer Service Representative to join our team at Personalbüro U. Herrmann.
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German Customer Service
Há 1 mês
Porto, Portugal Cross Border Talents Tempo inteiroWe are looking for a German Customer Service with, at least, C1 level + English B2. Its' for various projects and we need the following skills:Strong computer navigation skills and PC Knowledge;Ability to effectively communicate, both written and verbally;Dependable with strong attention to detail;Skilled in multi-tasking, including the ability to be...
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Junior Customer Service
4 semanas atrás
Porto, Portugal Cross Border Talents Tempo inteiroLocation: Porto (On-Site)Languages Required: German (Native or Fluent)Working Hours: Monday to Friday, 08:00 AM – 05:00 PM (with potential for future shifts from 08:00 AM – 08:00 PM)Days Off: Saturday & Sunday Key Responsibilities: Provide customer service via phone, email, or chat.Assist customers with inquiries, concerns, and product-related...
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Customer Service German Market
2 semanas atrás
Porto, Portugal Recruitment Solutions Tempo inteiroRecruitment Solutions, a Talent Search Firm, opens a new role for a multinational client in Portugal, Oporto: Customer Service - Italian Market. If you have a fluent level of German and you have excellent customer service skills send us your application and we will contact you directly to tell you more in detail and see if there is a match. The location...
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German Customer Service | Porto
Há 1 mês
Porto, Portugal Adecco Prestação De Serviços, Lda Tempo inteiroDo you speak fluent German and English and have strong customer orientation? Are you ambitious and looking for a new challenge? If so, this could be the perfect opportunity for you.We are currently looking for a German Customer Support Agent to join the team of a multinational company.Location: Porto (Marquês)Hybrid regime after the first 3 months Your...
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German Customer Service | Porto
3 semanas atrás
Porto, Portugal Buscojobs Portugal Tempo inteiroDo you speak fluent German and English and have strong customer orientation? Are you ambitious and looking for a new challenge?If so, this could be the perfect opportunity for you.We are currently looking for a German Customer Support Agent to join the team of a multinational company.Location: Porto (Marquês)Hybrid regime after the first 3 monthsYour...
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Customer Service German Speaker
6 meses atrás
Porto, Portugal GIGROUP Tempo inteiroWe are recruiting a Customer Service Agent (M/F/d) for the German market to support customers from one of the greatest German Banks. Your day to day: - From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer...