Finnish Customer Service For The Top Electronics Company

3 semanas atrás

Lisboa, Portugal Teleperformance Greece Tempo inteiro

Are you a Finnish speaker? Grab this chance to join our Customer Service team in Greece to work with one of the largest electronics companies in the world

Take advantage of your Finnish language skills As a Customer Service Representative in our customer support team , you will be supporting customers of a leading multinational electronics company .

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one of the biggest brands in the world and boost your professional development.

You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.

Your responsibilities:
Responding to customers' inquiries via e-mail, chat & phone
Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed.
Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
Be positive & proactive and have a desire for applying continuous improvement processes
Provide and maintain a strong, professional relationship with all customers and always show empathy
Strive towards customer retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

Job requirements:
Fluency in Finnish
Excellent writing skills
Good command of English
Soft skills & politeness
Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
Capability of multitasking

What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Referral Program : Bring a Friend and get up to €3,500 depending on the language
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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