Customer Advisor For Streaming Platform In Lisbon
3 semanas atrás
Your responsibilities and impact as a Customer Advisor for Streaming Platform will be:
Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support)
Supporting customers with questions regarding their subscriptions, invoicing or troubleshooting
Identifying issues and provide solutions
Providing help with regards to software functionality
Ensuring high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participate in the success of the team and project
What's in it for you?
Working hours: Monday to Sunday 8 AM to 9 PM (8 hours)
A package in line with the market: 1100€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay)
WFH possible
Opportunity to be part of a challenging and fast-paced environment
Possibility to collaborate with some of the biggest brands in the industry
A multicultural and international environment
Fully paid training, professional development, and career evolution
The Company.
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.
Skills, qualifications, and interests you need to succeed in this role:
You are a native German speaker (this is a must) + a good level of English
You are looking for a job opportunity abroad
You are motivated and committed to your work
You have no trouble with writing in German
You are a team player and willing to work with many other nationalities
A sales/ Commercial background is a plus
Previous experience in Customer Service or credit recovery experience is a plus
#J-18808-Ljbffr
-
Customer Service Representative for Streaming Platform
2 semanas atrás
Braga, Braga, Portugal Blu Selection Tempo inteiroAbout Blu SelectionBlu Selection is a renowned Customer Experience Specialist with a global presence, employing over 50,000 employees worldwide. Founded in 2000 by two French entrepreneurs, the company has established itself as a leader in international customer service experiences.We are currently seeking a highly motivated and customer-oriented individual...
-
Customer Advisor For Streaming Platform In Lisbon
3 semanas atrás
Braga, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing or troubleshootingIdentifying issues and providing solutionsProviding help with...
-
Customer Advisor For Streaming Platform In Lisbon
3 semanas atrás
Braga, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Advisor for Streaming Platform will be:Answering incoming queries from customers via social media, email, chat and phone (70% written &30% verbal support)Supporting customers with questions regarding their subscriptions, invoicing or troubleshootingIdentifying issues and provide solutionsProviding helpwith...
-
Streaming Platform Customer Service Specialist
1 semana atrás
Braga, Braga, Portugal Blu Selection Tempo inteiroAbout the RoleAs a Customer Advisor for Streaming Platform in our international hub in Lisbon, you will play a vital role in delivering exceptional customer experiences on behalf of some of the world's most progressive brands.Key ResponsibilitiesProvide timely and effective support to customers via various channels, including social media, email, chat, and...
-
Streaming Platform Customer Support Specialist
3 semanas atrás
Braga, Braga, Portugal Blu Selection Tempo inteiroAbout the RoleWe are seeking a highly skilled and experienced customer support specialist to join our team at Blu Selection in Lisbon. As a key member of our support team, you will be responsible for providing exceptional service to our viewers through phone and/or chat.Your primary focus will be on assisting viewers with various queries related to our...
-
Streaming Customer Experience Specialist in Lisbon
3 semanas atrás
Braga, Braga, Portugal Blu Selection Tempo inteiroWork with us:As a Customer Advisor for our Streaming Platform in Lisbon, you will be part of our international team responsible for delivering exceptional customer experiences on behalf of some of the world's most progressive brands.Salary and BenefitsWe offer a competitive salary of €1100 gross per month (paid 14 times), as well as a performance bonus of...
-
Streaming Platform Customer Support Specialist
3 semanas atrás
Braga, Braga, Portugal Blu Selection Tempo inteiroJob OverviewWe are seeking a skilled Customer Advisor to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via various channels.
-
Braga, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Support for Music Streaming Platform will be:In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products.Identify, reply and solve customer's requests via phone, email, and chat.Providing professional customer service solutions over...
-
Customer Service Representative for Streaming Platform
4 semanas atrás
Braga, Braga, Portugal Blu Selection Tempo inteiroJob DescriptionYour role as a Customer Service Representative for Streaming Platform will involve:Key Responsibilities:Providing support to customers via various channels, including social media, email, chat, and phone.Assisting customers with subscription-related inquiries, invoicing, and troubleshooting issues.Identifying and resolving customer...
-
Braga, Braga, Portugal Blu Selection Tempo inteiroOverviewWe are seeking a Customer Service Representative to join our team in Lisbon, where you will be responsible for providing exceptional customer support for one of the world's leading streaming platforms.About UsB Blu Selection is an international Customer Experience Specialist with a global presence and over 50,000 employees. We take pride in...
-
Braga, Braga, Portugal Blu Selection Tempo inteiroA Day in the Life of a Hotel Chain Customer AdvisorYour responsibilities and impact as a Hotel Chain Customer Advisor will be to effectively manage bookings, provide top-notch support to clients via email and chat, and excel in the back-office reservation management. Key Skills and ExperiencesA native level of German and a professional level of English...
-
German Technical Customer Advisor
2 meses atrás
Braga, Portugal Red Frog Recruitment Tempo inteiroJoin one of the world's leading drone companies, dedicated to innovation and excellence in the field of aerial technology. Our Lisbon office is hiring German Technical Customer Advisors to support users of our advanced drone products. As part of this exciting and dynamic environment, you will assist customers with technical inquiries, ensuring a seamless and...
-
Customer Advisor In Lisbon
1 semana atrás
Braga, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Customer Advisor will be:Being well informed about the industry and the company's operation you will be working for.Providing the best possible answers and solutions by phone, e-mails or social networks to concerns and requests from our client's customers.Remaining calm and clear facing customers' concerns.Being able to...
-
Braga, Braga, Portugal Blu Selection Tempo inteiroAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team in Lisbon. As a key member of our Customer Experience department, you will be responsible for delivering exceptional support to our customers via various communication channels.ResponsibilitiesAnswering incoming queries from customers via social...
-
Braga, Braga, Portugal Blu Selection Tempo inteiroAbout the RoleWe are seeking a highly skilled and experienced Customer Support Representative to join our team in Lisbon. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.As a Customer Support Representative, you will be the primary point of contact for customers, handling inquiries,...
-
Fashion Customer Advisor For A Clothing Company In Lisbon
1 semana atrás
Braga, Portugal Blu Selection Tempo inteiroFashion Customer Advisor for a Clothing Company in Lisbon (German Speaker)Your responsibilities and impact as a Customer Service Agent will be: Being a fashion mentor to the customers during their shopping experience.Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the...
-
Medical Product Advisor Role in Lisbon Opportunity
3 semanas atrás
Braga, Braga, Portugal Blu Selection Tempo inteiroAbout the JobWe are seeking a Medical Product Advisor to join our team in Lisbon. In this role, you will be responsible for providing exceptional customer support and guidance on our Insulin Management System, Omnipod.ResponsibilitiesTaking care of inquiries from customers regarding the Omnipod productResponding to inbound calls, handling orders, and...
-
Customer Support Agent
6 meses atrás
Braga, Portugal HireOn Ltd Tempo inteiroHireOn Ltd Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon (Santos),...
-
Hotel Chain Customer Advisor In Lisbon
3 semanas atrás
Braga, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Hotel Chain Customer Advisor will be:Booking management (altering, cancelling or creating new reservations).Assisting clients via inbound email and chat inquiries in the after-sales process by answering inquiries regarding the reservations and attending potential requests.Managing the reservations back-office (ticket...
-
Braga, Braga, Portugal Blu Selection Tempo inteiroJob Summary:We are seeking a highly motivated and experienced Hotel Chain Customer Advisor to join our team in Lisbon.The successful candidate will be responsible for providing exceptional customer service, managing reservations, and ensuring seamless communication with clients via email and chat inquiries.