Service Manager
6 meses atrás
We want to do different with the essential's things. We are committed to a sustainable corporatism strategy. We believe that success is based on building a team focused on collective well-being, personal and professional development, and based on a work philosophy that enhances the healthy management of our lives. Work-life balance, beginner's mind and community involvement are our identity, our foundations, and our culture.
What you need to join us: - Minimum 5 years of professional experience as Service Manager;
- Develop and ensure compliance with project plans, including execution, communication, risk management, and mitigation;
- Manage priorities and coordinate teams to achieve service objectives and metrics;
- Establish and maintain effective communication with all stakeholders;
- Ensure the execution of contracted services according to terms, service levels, and a continuous process of managing expectations;
- Serve as the focal point for services and monitor progress, ensuring adherence to agreed-upon deadlines and quality criteria;
- Actively participate in controlling and maximizing service profitability;
- Maintain close contact with technical teams involved in the service;
- Proactively prevent service failures and seek opportunities to add value to the provided service;
- Support in defining corrective and preventive actions for problematic situations;
- Participate in identifying needs and promoting new business opportunities in collaboration with business teams;
- Prepare, present, and analyze reports on project activities and/or service provision.
Important notes:
- It's a hybrid project in Lisbon .
What do we have to offer you: - Personalized Talent Management . We value and privilege a close and regular follow-up; we are a team from day one.
- Broad and flexible benefits package. Health insurance, life and personal accident insurance, discounts and benefits, telecommunications plan and much more.
- We invest in training and in your career . Certified training, online training platforms, Pearson VUE exam center... We bet on you
- Sustainability and community involvement. We want to give meaning to our work and invest in an inclusive consulting project. For that, we need your help.
team.it, back to basics Will you join us?
Send your application to ******** with the Refª LMP.ISM or visit our website
At Team IT we defend equality and value diversity. We create a safe, diverse environment where opportunities are equal for everyone We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any factor other than merit. All applications with skills for the position are welcome
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