Customer Success
Há 1 mês
Skoiy é um conjunto de plataformas de media segmentado em 4 áreas: arquivo e catalogação, distribuição de media, monetização e soluções OTT premium.
Com sede em Vila Nova de Famalicão (Braga) , a Skoiy é uma solução desenvolvida 100% in house pela nossa equipa de engenheiros experientes e UI/UX designers, utilizada pelos maiores grupos de media nacionais, clubes de futebol e federações desportivas.
We are looking for a Customer Success
A Skoiy, marca líder em soluções tecnológicas para medias digitais, procura um profissional dinâmico e proativo para atuar como Customer Success . Ao integrares a nossa equipa serás responsável por construir e fortalecer relacionamentos com os nossos clientes, além de gerir projetos e atrair novos negócios.
Habilidades Técnicas Skills que precisas de ter:
Formação académica superior.
Experiência comprovada em gestão de cliente ou em áreas relacionadas (atendimento ao cliente, vendas).
Experiência em gestão de projetos.
Conhecimento em ferramentas de CRM, Gestão de Projetos e Google Suite.
Experiência em empresas de tecnologia (valorizado).
Inglês fluente (desejável).
Habilidades Comportamentais Excelente comunicação verbal e escrita.
Foco em resultados e orientação para metas.
Proatividade e capacidade de trabalhar de forma autónoma.
Habilidade para construir relacionamentos e negociar.
Algumas Das Tuas Responsabilidades Gestão de projetos: Planear, executar e acompanhar projetos desde a concepção até à sua entrega.
Desenvolvimento de negócios: Prospectar novos clientes, realizar apresentações, negociar contratos e fechar novos negócios.
Relacionamento com o cliente: Ser o principal ponto de contato do cliente, oferecendo suporte e garantindo a satisfação.
Onboarding: Formação e acompanhamento dos novos clientes na plataforma.
A experiência e a formação são importantes, mas também nos preocupamos com o carácter, a paixão e a ética profissional. O sentido de humor também ajuda muito. A tua empatia, capacidade de escuta ativa, e uma atitude de "eu consigo" irão permitir te transformares num verdadeiro team player.
Are you ready for this game?
JOIN THE TEAM Candidata-te aqui ou através de e visita-nos em
Skoiy Powering Digital Media
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