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Destinations Customer Helper Representative

4 meses atrás

Funchal, Portugal Jet2.com and Jet2holidays Tempo inteiro

Permanent Intermittent
- 40 Hours

**Salary**
- Excellent

**Country**
- Portugal

**What you will be doing...**

We have some fantastic opportunities to join our **Jet2holidays** Team as a** ‘Destinations’ Customer Helper Representative** for **Summer 2023**

Reporting into our **In-Resort Management Team**, you will represent** Jet2holidays **in delivering industry leading service in **Funchal **with the** flexibility to travel and support our wider operation** across our other Destinations as required.

**What will I do as a Destinations Customer Helper/Representative?**
- **
Be Present** during our customers holidays, supporting them in our hotels and at the airport - you will be the face of** Jet2holidays** for our customers
- ** Create Memories** for our customers by recommending local experiences and attractions to match their needs
- ** Take Responsibility** for any customer queries or problems quickly and effectively, logging these using our **in-house digital systems**:

- Work as **One Team**:

- Depending on operational needs, you will be required to work across your** local destination **or **any other J**_et2holidays_** destination** requiring support.

**What are we looking for?**

We’re looking for **enthusiastic**, **energetic,** **customer focused **and **adaptable **people. To be successful in this role, you will be** flexible to travel across our destinations for up to 2 weeks at a time** and happy to learn as much as you can about our destinations to pass on your knowledge to our customers.

As all our customers are arriving from the UK, it is essential you can **speak English fluently** and effectively communicate with a** wide variety of stakeholders in multiple situations**.

You will also already be a **driver with access to your own transport** whilst in your local destination and be able to provide the required **Right to Work documents **for the country where you will be based.

**What we can offer you?**

In return for your hard work and dedication, we can offer a **competitive salary **on a** local employment contract. **You will receive the equipment required to perform in the role, including a** tablet **and **company phone.**

When supporting in other _Jet2holidays_** Destinations** -** travel**,** accommodation** and **expenses** will all be covered by **Jet2holidays**, and you will receive **an allowance for your time spent in other destinations.**

This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.

**Division**
- Jet2holidays

**Careers With Us**
- Holidays Operations

**Careers Dept**
- Overseas roles in Destination

**Careers Team**
- In Resort

**Business Area**
- Jet2holidays

**Team**
- Overseas