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Spanish Content Moderator in Lisbon
4 meses atrás
Our client is seeking Spanish Content Moderators to join their team in Lisbon, Portugal.
If you have a passion for social media and enjoy watching videos to solve problems, this is the perfect opportunity to start your career with a global company that operates the world's most popular video-sharing website.
As a Video Content Analyst, you'll have the chance to learn about social media regulations, online free speech, internal controls, and even EU policy-making.
**Responsibilities**:
- Review user reports about website content and identify non-compliant content that requires attention
- Analyze and flag content for action in a timely manner
- Make well-balanced decisions and assist with resolving inquiries in accordance with established policies and procedures
- Use market-specific knowledge and insights to identify potential solutions for improving user community support
**Requirements**:
- Fluency in Spanish (at least C1 level, ideally native)
- B2 level of English
- Availability to work in 3 shifts, 7 days a week (24/7 availability), the shifts rotate every month and the two leave days are given consecutive.
- Excellent communication (verbal and written) and interpersonal skills
- Quick learner and adaptable to learn new processes, concepts, and skills
- Excellent organizational and time management skills
- Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard
- Have a neutral mindset to alternative video content that needs classification
**Benefits**:
- Professional development and clear career path
- New office facilities in a convenient location in Lisbon
- Training & development opportunities
- Competitive salary & relocation allowance and assistance*
- Free fruit, coffee, tea, water and a lot more
**Salary**: 14,660.00€ - 16,000.00€ per year
Expected Start Date: 15/05/2023
