Ecommerce Analyst

Go Places

Aprende uma arte, usa o teu talento, há uma viagem para fazer.

Escolhe um caminho, ou abandona outro. A escolha é tua

**Your mission**:
Produce e-commerce reports and provide insights to support sales teams on excellent execution on ecommerce transformation, maximizing the customers Onboarding and Adoption pace, as well as customer value.

**Location**:Vialonga

**Your Responsibilities**:

- Define, in liaison with the Ecommerce manager, the B2B ecommerce reports plan, ways of working and rituals with regards to Ecommerce reporting
- Secure data accuracy, and on time in full reporting for key stakeholders, as defined
- Provides reporting and insights to support the Transformation lead on the mission to implement the ecommerce vision and strategy for On Trade channel
- Produces e-commerce reports and provide insights to support sales teams and the Adoption Lead on excellent execution on e-commerce transformation, maximizing the customers Onboarding and Adoption pace, as well as customer value
- Provides reporting based on customer ecommerce usage / experience, enabling actionable insights for the Transformation lead
- Regularly communicate with internal customers to request feedback and gather suggestions aiming improve the B2B ecommerce reporting plan and ways of working
- Provide data based insights to the Ecommerce Product Owner supporting the product enhancement prioritization decision making process
- Engage with key stakeholders (i.g. sales organisation, finance, etc) to understand and address their reporting needs and pain points, as well as to keep them informed about new reports and / or improvements made

**We want you to bring**:

- Degree and / Or Master in Management, Maths or Engineering
- 2 or 3 years of experience in ecommerce related roles (preferably in a B2B environment)
- Experience in designing and/or participating in the design of CRM strategies (preferably)
- Experience with reporting tools for ecommerce
- Business analytical skills: ability to identify opportunities/gaps, drawing correct and realistic conclusions based on the information available and the weighing of pros and cons to drive continuous improvement of service and customer value
- Data driven: Ability to handle large data sets and metadata standards.
- Fluent in English & Portuguese
- Good Knowledge in Excel & Power Bi

Na HEINEKEN, produzimos excelentes cervejas e construímos grandes marcas. Estamos comprometidos em surpreender os nossos consumidores e colaboradores em todos os momentos. Temos orgulho da nossa história e tradição na produção de cerveja. A HEINEKEN opera em mais de 70 mercados a nível global, sendo a cervejeira mais internacional do mundo.