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Sales Operations Specialist

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**Your new role**:
As a **Sales** Operations Specialist **you** **will help drive initiatives to make the department become more efficient by automating processes. You will work on realising a 360 degrees view of our future customers and enable the team to execute the department and company strategy.
Here are your responsibilities in a nutshell:

- Analyse and optimise processes plus realise automation potential
- Review processes to increase efficiency and profitability of the Sales department
- Support the Sales department by partnering with the Analytics team in analysing key business drivers, trends and operating metrics
- Translate data into insights and actions, and communicate recommendations
- Work cross functionally with other departments to ensure the customer programs created are consistent with other organizational initiatives
- Own the Sales CRM roadmap, processes and structure, including requirements engineering and solution design
- Innovate and implement strategies for enabling the Sales team in process and tool adoption as well as understanding of relevant data

**Your profile**:

- University degree or relevant further education (e.g. Business informatics, Business administration, Information technology, etc.)
- Approx. 2-3 years of experience in operations role ideally within sales or customer success department
- Prior experience with process mapping, optimisation and automation
- Good understanding of data structures and database design
- Experienced in using Excel formulas and google slides / PPT as well as tools such as Salesforce CRM
- Sound English skills spoken and written

**How you can imagine us**:

- You are part of an international company with a flat hierarchy, in which you can take lot of responsibility and your ideas are always welcome
- In order to maintain your work-life balance we offer flexible working hours, home office and/or remote-working
- Your personal and professional development is important to us which is why we offer financial support for further education, trainings etc.
- We work with modern Apple products; every employee receives an own MacBook

**Our recruiting process**:

- First interview with Senior Talent Acquisition Specialist
- Second interview with Hiring Manager
- Final Interview: Get to know the team and the job
- Offer

**Your contact person for this position**:
Senior Talent Acquisition Specialist