Oracle Cloud Hcm Functional Support Analyst

3 meses atrás

Porto, Portugal Unilabs Tempo inteiro

Your responsibilities will include:

- Providing functional support and troubleshooting for the Oracle Cloud HCM modules including Core HR, Talent Management, and Compensation Management.
- Ability to be hands-on, resolving Level 2 and Level 3 support tickets
- Working closely with HR users to gather requirements, identify system improvements, and enhance functionality based on user feedback.
- Conducting system testing, including User Acceptance Testing (UAT), and validating system changes.
- Maintaining detailed documentation of processes, configurations, and user guides to ensure efficient knowledge transfer.
- Produce Weekly Status Reporting including key performance indicators
- Assisting with the implementation of new features and functionalities after thorough analysis of business needs.
- Staying updated with the latest Oracle Cloud HCM trends to provide informed recommendations for system enhancements.
- Building and maintaining strong internal relationship with IT and HR communities along with external suppliers is essential.

**Requirements**:

- Bachelor's degree in Human Resources, Information Technology, or a related field.
- Minimum of 3 years of experience as a Functional Support Analyst within Oracle Cloud HCM.
- Excellent knowledge of Oracle Cloud Human Capital Management Application functionality including Core HR, Absence Management, Talent Management Compensation and Performance Mgt) and Oracle Guided Learning.
- Strong Functional expertise covering all Oracle SaaS Applications supporting technologies such as Workflow, HCM Export, HDL, APIs and Cloud Security
- Strong functional knowledge of Oracle HCM Cloud Applications not currently implemented such as ORC, Learning Management etc is also desirable
- Previous experience of regression testing Oracle Quarterly release upgrades
- Excellent problem-solving skills and the ability to analyze complex issues.
- Strong communication skills with the ability to effectively interact with HR, IT, and management.
- Experience with system testing methodologies and documentation practices.
- Familiarity with data management and reporting tools related to HCM.
- Oracle HCM certification

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