Automotive Technical Support
4 meses atrás
Für einen unserer Premiumpartner aus der Automobilindustrie suchen wir **deutschsprachige Fachkräfte (m/w/d) im Bereich des technischen Supports**, die ihre Fähigkeiten bei der Weiterentwicklung von Infotainment-Funktionen in neuen Fahrzeuggenerationen einbringen möchten. Sie werden in einem internationalen Team mit anderen Technikern, Ingenieuren und Managern arbeiten. Sie arbeiten an der Bearbeitung von Fehlern und Problemen, die während des Entwicklungsprozesses auftreten, stellen sicher, dass diese an die entsprechenden Abteilungen und Partner weitergeleitet werden und überwachen Updates bis zur Implementierung von Lösungen.
**RESPONSIBILITIES**
- Proaktive Analyse von auftretenden Fehlern und Problemen in Entwicklungsabteilungen
- Erstellung von Dokumenten wie Quick-Start-Guides, Richtlinien etc.
- Ausarbeitung von Prozessen für die reibungslose Bearbeitung von Tickets
- Überwachung und Berichterstattung an die wichtigsten Stakeholder
- Verfolgung kritischer Probleme und Sicherstellung der rechtzeitigen Beseitigung von Fehlern
**REQUIREMENTS**
- Hochschulabschluss in einem technischen Studiengang von Vorteil
- Erfahrung im IT- oder technischen Support und in der Ticketbearbeitung
- Technische Kompetenz und die Fähigkeit, eine Vielzahl von Systemen mit Abhängigkeiten zu verstehen
- Kenntnisse in JIRA, Confluence, PowerBI oder SAP Business Object von Vorteil
- Fließende Englischkenntnisse
- Fließende Deutschkenntnisse sind ein Muss
**BENEFITS**
- Ein hochinnovatives, agiles und einzigartiges Team mit einer tollen Arbeitskultur und einem Arbeitgeber, der neue Initiativen und Ideen zu schätzen weiß
- Ein professionelles Entwicklungskonzept mit ständigen individuellen Schulungen und individueller Beratung und Betreuung von Anfang an
- Verpflegungskarte, Flex-Benefits, private Krankenversicherung, Fernarbeitsvergütung
Pixida ist stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit bietet Wir engagieren uns für ein Arbeitsumfeld, das alle Menschen unterstützt, inspiriert und respektiert und in dem alle Aspekte der Beschäftigung ohne Diskriminierung angewendet werden. Daher ermutigen wir alle Personen, sich zu bewerben
Bitte fügen Sie Ihren Lebenslauf bei (bereits mit Zeugnissen, Arbeitszeugnissen usw.). Darüber hinaus bitten wir Sie, Angaben zu Ihrem möglichen Eintrittstermin, Ihren Gehaltsvorstellungen und Ihren Sprachkenntnissen zu machen.
Art der Stelle: Vollzeit
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