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**Your mission**:
The Adoption Analyst supports the excellence of field sales execution in e-commerce by securing actionable data. Produce e-commerce reports and provide insights to support sales teams on excellent execution on e-commerce transformation, maximizing the customers Onboarding and Adoption pace, as well as customer value.

**You will report to**:Ecommerce Manager

**Location**:Vialonga

**JG**: 8

**Your responsabilities**:

- Define, in liaison with the Ecommerce manager, the B2B ecommerce reports plan, ways of working and rituals with regards to Ecommerce reporting;
- Secure data accuracy, and on time in full reporting for key stakeholders, as defined;
- Provides reporting and insights to support the Ecommerce Manager on the mission to implement the ecommerce vision and strategy for On Trade channel;
- Produces e-commerce reports and provide insights to support sales teams and the Adoption Lead on excellent execution on e-commerce transformation, maximizing the customers Onboarding and Adoption pace, as well as customer value;
- Provides reporting based on customer ecommerce usage / experience, enabling actionable insights for the Ecommerce Manager;
- Regularly communicate with internal customers to request feedback and gather suggestions aiming to improve the B2B Ecommerce reporting plan and ways of working;
- Provide data based insights to the Ecommerce Product Owner supporting the product enhancement prioritization decision making process;
- Engage with key stakeholders (i.g. sales organisation, finance, etc) to understand and address their reporting needs and pain points, as well as to keep them informed about new reports and / or improvements made.

**We want you to bring**:

- Degree and / Or Master in Management, Maths or Engineering;
- 2 to 3 years professional experience;
- Experience in designing and/or participating in the design of CRM strategies (preferably);
- Experience with reporting toold for Ecommerce;
- Ability to handle large data sets and metadata standards.
- Fluent in Portuguese and English;
- Excellent skills in Excel and Power BI.

**Challenges us with**:

- Strong interpersonal skills, communication and influence;
- Resilience;
- Desire to drive an innovation agenda;
- Planning and organization;
- Discipline, impact, influence, energy, ambition and proactivity.

Na HEINEKEN, produzimos excelentes cervejas e construímos grandes marcas. Estamos comprometidos em surpreender os nossos consumidores e colaboradores em todos os momentos. Temos orgulho da nossa história e tradição na produção de cerveja. A HEINEKEN opera em mais de 70 mercados a nível global, sendo a cervejeira mais internacional do mundo.