Customer Support with French

1 dia atrás


Aveiro, Portugal Real Recruitment Solutions Tempo inteiro

**Work from the office in Aveiro, Portugal**:

- Recruitment Process: Easy online recruitment process (phone call interview)
- No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included.

**Your main responsibilities as a Customer Support Specialist**:

- Listen to customers’ questions and concerns, and provide answers and solutions;
- offer the most complete and qualitative answers by handling level 1 customer requests by telephone.
- Ensure follow-up of customer requests and respect commitments made and work closely with in-house teams and make suggestions to optimize our internal processes.

**Requirements**:

- Fluency in French language (must be at least C2)
- Communicative level of English ( at least B2)
- You live in Aveiro or you are ready to relocate
- Ability to communicate clearly and effectively

**What you will gain**:

- full time contract with Portuguese employer
- **Base salary x 14 months x 12 months**:

- **Performance Bonus**:

- **Complexity bonus**:

- **Meal Allowance (net) 7.23€ per day**:

- **Transport allowance**:

- Health Insurance Since day 1 (free after 6 months)

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Application Question(s):

- When can you start working?

**Language**:

- French (required)



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