Empregos actuais relacionados com Technical Support Advisor - Lisboa - Recruit4Work S.L.

  • Greek Speaking Technical Support Advisor Lisbon, Portugal

    4 semanas atrás

    Lisboa, Portugal Talingual Tempo inteiro

    Greek speaking Technical Support Advisor Role: Greek speaking Technical Support Advisor Working hrs: 40 hrs p/week between Monday to Friday – 8 am to 5 pm Relocation: Flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The Company Our client is a global outsourcing partner - they currently operate in over 35...

  • Portuguese Speaker

    2 semanas atrás

    Lisboa, Portugal Atlean World Tempo inteiro

    Portuguese Speaker - Technical Advisor Support We are recruiting a Portuguese Speaker Technical Support Specialist to work in Lisbon, Portugal. Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and...

  • Portuguese Speaker

    2 semanas atrás

    Lisboa, Portugal Atlean World Tempo inteiro

    Portuguese Speaker - Technical Advisor SupportWe are recruiting a Portuguese Speaker Technical Support Specialist to work in Lisbon, Portugal.Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and...

  • French Technical Support Advisor

    3 meses atrás

    Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

    Our brand is American manufacturer of smart home products including thermostats, smoke detectors, and security systems including smart doorbells and smart locks. As a Technical Support Advisor, you will bring your specialist skillset to solve with precision and efficiency emerging issues that customers may face. You will ensure excellent standards while...

  • Greek Speaking Technical Support Advisor Lisbon, Portugal

    3 meses atrás

    Lisboa, Portugal Talingual Tempo inteiro

    Greek speaking Technical Support Advisor Role: Greek speaking Technical Support AdvisorWorking hrs: 40 hrs p/week between Monday to Friday – 8 am to 5 pmRelocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/mThe Company Our client is a global outsourcing partner - they currently operate in over 35...

  • German Speaking Technical Support Advisor Lisbon, Portugal

    4 semanas atrás

    Lisboa, Portugal Talingual Tempo inteiro

    German speaking Technical Support Advisor Role: German speaking Technical Support Advisor Salary: 1300 euro gross per month (this includes holiday bonus, meal allowance) plus free accommodation plus 200 euro performance bonus gross p/m Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between...

  • French Technical Support Advisor Lisbon, Portugal

    1 semana atrás

    Lisboa, Portugal Talingual Tempo inteiro

    Working hrs: 40 hrs p/week between Monday to Friday: 08:00-20:00 and Weekends: 08:00-17:00, Days Off: 2 Days Rotational Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The Company Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their...

  • Danish Technical Support Advisor Lisbon, Portugal

    4 semanas atrás

    Lisboa, Portugal Talingual Tempo inteiro

    Salary: basic gross p/m Euro 1500 (x 14) plus performance bonus potential of 120 euro p/m (x12) plus net per working day 7.23 Euro food voucherWorking hrs: 40 hrs p/week between Monday to Friday: 08:00-17:00Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/mThe Company Our client is a global outsourcing...

  • Italian Technical Support Advisor Lisbon, Portugal

    4 semanas atrás

    Lisboa, Portugal Talingual Tempo inteiro

    Working hrs: 40 hrs p/week between Monday to Friday: 08:00-20:00 and Weekends: 08:00-17:00, Days Off: 2 Days RotationalRelocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/mThe Company Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their...

  • Italian Technical Support Advisor Lisbon, Portugal

    4 semanas atrás

    Lisboa, Portugal Talingual Tempo inteiro

    Working hrs: 40 hrs p/week between Monday to Friday: 08:00-20:00 and Weekends: 08:00-17:00, Days Off: 2 Days Rotational Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The Company Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their...

  • Danish Technical Support Advisor Lisbon, Portugal

    1 semana atrás

    Lisboa, Portugal Talingual Tempo inteiro

    Salary: basic gross p/m Euro 1500 (x 14) plus performance bonus potential of 120 euro p/m (x12) plus net per working day 7.23 Euro food voucher Working hrs: 40 hrs p/week between Monday to Friday: 08:00-17:00 Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m The Company Our client is a global...

  • Technical Support Advisor

    4 meses atrás

    Lisboa, Portugal Webhelp Tempo inteiro

    **Location** - Lisbon, Portugal**Language** - English*** **Description**: **Why join us** Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Technical Support Advisor to provide great customer support,...

  • Technical Support Advisor

    Há 1 mês

    Lisboa, Portugal Otonomee Tempo inteiro

    **Job Title** Technical Support Advisor - Finnish **Location ** Remote based in Portugal **Terms** Permanent Contract / Full-Time 40h weekly **Salary** Annual Gross 25k Including Holiday and Christmas Allowances **Schedule ** Monday to Friday - 8h shifts covering 8am - 6pm with potential for some weekends **ABOUT THE ROLE** This is an exciting...

  • German Speaking Technical Support Advisor Lisbon, Portugal

    4 semanas atrás

    Lisboa, Portugal Talingual Tempo inteiro

    German speaking Technical Support AdvisorRole: German speaking Technical Support AdvisorSalary: 1300 euro gross per month (this includes holiday bonus, meal allowance) plus free accommodation plus 200 euro performance bonus gross p/mWorking Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between...

  • Norwegian Technical Support Advisor

    4 semanas atrás

    Lisboa, Portugal Work International Tempo inteiro

    Technical Support Advisor- Lisbon, PortugalOur ClientOur Client is driven by a team that is passionate about exceptional customer experiences. They help companies with everything from social media to payment services and create positive and effective customer experiences. Our client is located in over 50 countries with over 100,000 employees.Job...

  • Danish Technical Support Advisor

    4 semanas atrás

    Lisboa, Portugal Work International Tempo inteiro

    Technical Support Advisor- Lisbon, PortugalOur ClientOur Client is driven by a team that is passionate about exceptional customer experiences, regardless of whether it is a contact center, payment services, software solutions, data analysis, or back-office. They help companies with everything from social media to payment services and create positive and...

  • Norwegian Technical Support Advisor

    3 semanas atrás

    Lisboa, Portugal Work International Tempo inteiro

    Technical Support Advisor - Lisbon, Portugal Our Client Our Client is driven by a team that is passionate about exceptional customer experiences. They help companies with everything from social media to payment services and create positive and effective customer experiences. Our client is located in over 50 countries with over 100,000 employees. Job...

  • German Technical Support Advisor For Medical Devices

    4 semanas atrás

    Lisboa, Portugal Talingual Tempo inteiro

    German Technical Support Advisor for Medical DevicesAre you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent GERMAN speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon....

  • Greek Speaking Technical Support Advisor Lisbon, Portugal

    4 semanas atrás

    Lisboa, Portugal Talingual Tempo inteiro

    Greek speaking Technical Support AdvisorRole: Greek speaking Technical Support AdvisorWorking hrs: 40 hrs p/week between Monday to Friday – 8 am to 5 pmRelocation: Flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/mThe CompanyOur client is a global outsourcing partner - they currently operate in over 35 different...

  • German Technical Support Advisor For Medical Devices

    1 semana atrás

    Lisboa, Portugal Talingual Tempo inteiro

    German Technical Support Advisor for Medical Devices Are you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent GERMAN speakers who would like to work in an international environment. This position will be for our client – a global outsourcing partner - and is based in their offices in the beautiful city of...

Technical Support Advisor

5 meses atrás

Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

As a Technical Support Advisor, you will bring your specialist skillset to solve with precision and efficiency emerging issues that customers may face. You will ensure excellent standards while enjoying every day on the job as you will share your passion for technology with both customers and colleagues. Given the dynamic nature of this job, you can develop your IT skills and advance your career at your own pace.

Tasks
- Respond to inbound customer requests, document relevant case information
- Ensure excellent customer satisfaction
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
- Collaborate with other technicians to resolve or properly close help tickets
- Manage an individual ticket queue
- Responsible to follow the direction of management and provide feedbac

**Requirements**:

- Fluency in English (C2)
- Experience in technical Troubleshooting
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- Demonstrate patience when communicating and solving issues
- Treat all data and personal information with utmost confidentiality
- Keep up with the latest IT and tech-related trends
- Proactive, self-motivated and a great team player

**Benefits**:

- Competitive wages (14 monthly payments per year)
- Performance bonus
- Transportation allowance
- Health insurance with a dental plan (after 6 months contract)
- Relocation package - shared accommodation and flight reimbursement
- Opportunities for career progression and possibilities for an international career through the International Mobility Program

Additional Benefits
- Work with adventurous people from over 15 nationalities
- Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more
- We promote inter-company mobility to work at any of our sites around the world.
- New and modern office located where the action is: Lisbon
- Portugal.

**Contract**: 3 months of probation and then it depends on the performance indefinite