Customer Service Agent- French Market- Banking

2 semanas atrás


Porto, Portugal Armatis Portugal Tempo inteiro

Armatis is one of the leading players in the European market. With over 30 years' experience in the field of remote customer relationship management, we offer a wide range of services, from traditional to innovative digital approaches that cover the entire customer experience.

Due to our dynamic development and the constant growth of our partner and prestigious client projects, we are looking for new French-speaking, communicative talents who wish to commit to us by identifying with our values: Commitment, Cohesion, Relevance, Diversity.

**We offer**:
Employment contract from the first day of your integration,

Attractive salary package,

Paid training,

Integration into a company with a real opportunity for professional development,

We reward your attendance,

On-site work

Location: Porto (Metro Trindade),

A modern and functional space,

Integration into a dynamic team with a friendly atmosphere.

Discounts/Partnerships with major brands and institutes in different

different sectors (banking, health, sport, fashion...)

**Your functions**:
Make/receive calls from different customers and respond to their requests,

Responding to customer requests in the back office,

Commercial skills according to projects

Knowing how to respond to objections/complaints,

Good computer skills (pack office,...)

**What we expect from you**:
Fluency in French (oral/written): level C1/ C2 (mandatory prerequisite),

Good theoretical and practical knowledge of IT (mandatory prerequisite),

Experience in the banking, retail sector

Be proactive / resilient

Experience in customer service will be an asset,

Available for variable and rotating hours (40h/week): Monday to Saturday between 7am and 7pm ( 2 days off in the week. Fixed Sunday + another rotating day).

Join us Join our multicultural teams and make a difference This job is made for you

**Tipo de oferta**: Integral/Full-time

Pagamento: 863,00€ - 1 200,00€ por mês

**Benefícios**:

- Descontos comerciais

Horário de trabalho:

- Dias úteis e feriados
- Dias úteis e fins de semana
- Horário flexível
- Turno de 8 horas
- Turno rotativo

Remuneração suplementar:

- Bónus de performance
- Comissão
- Décimo terceiro salário
- Subsídio de Natal

**Experiência**:

- Call center: 1 ano (preferencial)

Idioma:

- Francês (obrigatório)

Data de início prevista: 27/01/2025



  • Porto, Portugal Webhelp Tempo inteiro

    **Customer Service/Support** **Location** - Porto, Portugal*** Job Title: German Speaking Customer Service Agent for Banking Company - Porto **Job Description**: Our Customer Service Agent will act as point of contact for a banking company clients. They will provide product/services information, answer questions, and resolve any emerging problems that our...


  • Porto Salvo, Portugal Webhelp Tempo inteiro

    **Customer Service/Support** **Location** - Porto Salvo*** Job Title: German Speaking Customer Service Agent for Banking Company - Lisbon **Job Description**: Our Customer Service Agent will act as a point of contact for a banking company's clients. They will provide product/services information, answer questions, and resolve any emerging problems that...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Service Representative - French MarketWe are seeking a highly motivated and fluent French speaker to join our customer service team in Porto.Key Responsibilities:Provide clear and efficient support to customers via phone, addressing a range of topics.Identify and resolve issues related to subscriptions, billing, and technical challenges.Embody and...

  • Customer Service Banking

    6 meses atrás


    Porto, Portugal Get The Job Tempo inteiro

    We are looking for a highly qualified and motivated professional to join our client’s backoffice team in the banking - insurance sector, with great written and verbal communication skills. **Responsibilities**: - Manage customer service operations and backoffice activities in the banking/insurance sector; - Provide an excellent service experience to the...

  • Customer Service Banking

    6 meses atrás


    Porto, Portugal Get The Job Tempo inteiro

    We are looking for a highly qualified and motivated professional to join our client’s backoffice team in the banking - insurance sector, with great written and verbal communication skills. **Responsibilities**: - Manage customer service operations and backoffice activities in the banking/insurance sector; - Provide an excellent service experience to the...


  • Porto, Portugal Armatis Portugal Tempo inteiro

    Armatis is one of the leading players in the European market. With over 30 years' experience in the field of remote customer relationship management, we offer a wide range of services, from traditional to innovative digital approaches that cover the entire customer experience. Due to our dynamic development and the constant growth of our partner and...


  • Porto, Portugal Armatis Portugal Tempo inteiro

    Armatis is one of the leading players in the European market. With over 30 years' experience in the field of remote customer relationship management, we offer a wide range of services, from traditional to innovative digital approaches that cover the entire customer experience. Due to our dynamic development and the constant growth of our partner and...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    About the Role:We are seeking a highly skilled French Customer Support Agent to join our team at Cross Border Talents. As a key member of our customer support team, you will play a vital role in ensuring our customers receive exceptional service and support in their native language.Key Responsibilities:• Respond to customer inquiries via various...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about helping others and fluent in French?We're offering an exciting opportunity to join a dynamic telecommunications project in Porto.This role is perfect for individuals who thrive in a fast-paced environment and are eager to grow their career in customer service.Role Summary: As a French Customer Service Representative, you will be the...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about helping others and fluent in French? We're offering an exciting opportunity to join a dynamic telecommunications project in Porto. This role is perfect for individuals who thrive in a fast-paced environment and are eager to grow their career in customer service. Role Summary: As a French Customer Service Representative, you will be...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about helping others and fluent in French? We're offering an exciting opportunity to join a dynamic telecommunications project in Porto. This role is perfect for individuals who thrive in a fast-paced environment and are eager to grow their career in customer service.Role Summary:As a French Customer Service Representative, you will be the...


  • Porto, Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    OverviewWe are seeking a highly skilled Customer Service Agent to join our team at Personalbüro U. Herrmann. As a key member of our customer service department, you will be responsible for providing exceptional support to clients from one of the leading German banks.Salary & BenefitsThe successful candidate can expect a competitive salary package,...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about helping others and fluent in French? We’re offering an exciting opportunity to join a dynamic telecommunications project in Porto. This role is perfect for individuals who thrive in a fast-paced environment and are eager to grow their career in customer service. Role Summary: As a French Customer Service Representative, you will be...


  • Porto, Portugal Recruitment Direct Tempo inteiro

    Dutch Speaking Customer Service – Banking – onsiteMadrid, SpainGross salary €21,718 per yearPosition OverviewJoin a dedicated team in providing exceptional customer support to Dutch-speaking banking clients. This role involves assisting customers via calls, emails, WhatsApp, and chat, and sharing information on innovative digital banking products...


  • Porto, Portugal Recruitment Direct Tempo inteiro

    German Speaking Customer Service – Banking – onsiteMadrid, SpainGross salary €20,730 per year + 32 days holidaysPosition OverviewJoin a dedicated team in providing exceptional customer support to German-speaking banking clients. This role involves assisting customers via calls, emails, WhatsApp, and chat, and sharing information on innovative digital...


  • Porto, Portugal GIGROUP Tempo inteiro

    We are recruiting a Customer Service Agent (M/F/d) for the German market to support customers from one of the greatest German Banks. Your day to day: - From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer...

  • Customer Service German

    2 meses atrás


    Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Start:  21st November Banking Project: German on-siteRole: As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks.Job Description:You will be a single point of contact for the bank's clients for different types of inquiriesYou are able to manage all different types of inquiries generated via inbound...

  • Customer Service German

    4 semanas atrás


    Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Start:  13th DecemberBanking Project: German on-siteRole: As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks.Job Description:You will be a single point of contact for the bank's clients for different types of inquiriesYou are able to manage all different types of inquiries generated via inbound...

  • Customer Service German

    1 semana atrás


    Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Start:  24th JanuaryBanking Project: German on-siteRole: As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks.Job Description:You will be a single point of contact for the bank's clients for different types of inquiriesYou are able to manage all different types of inquiries generated via inbound...

  • Customer Service German

    2 meses atrás


    Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Start:  21st November Banking Project: German on-siteRole: As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks.Job Description:You will be a single point of contact for the bank's clients for different types of inquiriesYou are able to manage all different types of inquiries generated via inbound...