Customer Support Specialist with German Language Skills

1 semana atrás


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

We're seeking a skilled Customer Support Specialist to join our global team in Porto, Portugal. As a representative of Cross Border Talents, you'll play a vital role in providing exceptional support to clients of a leading financial institution.

Job Summary:

This is an exciting opportunity for a fluent German speaker to join our dynamic team and make a meaningful impact. You'll be responsible for supporting clients through various communication channels, providing product information, and assisting with marketing initiatives.

About the Role:

As a Customer Support Specialist, your main responsibilities will include:

  • Responding to customer inquiries via phone, chat, and email
  • Providing detailed product information and campaign updates
  • Assisting with card services and scheduling appointments
  • Supporting marketing initiatives and handling customer inquiries

You'll also have access to a range of benefits, including performance bonuses, meal allowances, health insurance, paid training programs, and long-term career growth opportunities.

What We Offer:

In addition to a competitive salary, you'll receive:

  • Up to €45,000 per year (estimated based on industry standards and location)
  • A relocation package worth up to €700
  • 4 weeks of hotel accommodation in Porto
Requirements:

To succeed in this role, you'll need:

  • Fluency in German (C2) and English (B2)
  • A valid work permit for Portugal
  • Experience in customer service (preferably in a call center or similar environment)

If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.



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