Senior Customer Support Specialist for Italian-Speaking Clients

Há 6 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

About Cross Border Talents: A leading global company specializing in exceptional customer support services seeks Italian-speaking professionals to join their dynamic team. Location: Lisbon, Portugal.

Type: Full-time

Salary: Competitive salary and performance-based bonuses of approximately €25,000 per year, reflecting the average income in Lisbon, Portugal, considering the job's requirements and responsibilities.

Job Description:

We are looking for a skilled Senior Customer Support Specialist to provide top-notch support to our Italian-speaking clients via phone, email, and chat. Your key responsibilities will include resolving customer inquiries and issues efficiently and professionally, offering product and service information, handling customer complaints, and collaborating with internal teams to ensure seamless customer experiences.

Requirements:

To succeed in this role, you should be a native or fluent Italian speaker (written and spoken) and have good communication skills in English. You will also need strong interpersonal and problem-solving skills. Previous experience in customer support is beneficial but not mandatory.

Benefits:

Cross Border Talents offers a comprehensive training program, continuous support, health insurance, additional benefits, career growth opportunities in a multicultural environment, and relocation assistance for candidates moving to Lisbon.



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