Marketing Operations Project Coordinator

Há 2 dias

Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
Job Description

We are seeking a Marketing Operations Project Coordinator to join our team at Nestlé Business Services (NBS) in Lisbon, Portugal.

About Us

Nestlé Business Services (NBS) is the operational backbone of the Nestlé Group. Our services enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals who are passionate about digital innovation and driving continuous improvement of processes.

Position Summary

The Marketing Operations Project Coordinator will be the operational interface between IMS business partners and IMS service teams for all cross-service requests utilizing IMS services. The role is responsible for the end-to-end brief intake, orchestration, delivery management of key cross-service requests towards IMS services and acts as the single point of contact for IMS towards the business.

A Day in the Life

  • Cross-service brief intake, specification, and enrichment with business partners and/or other IMS roles (e.g., experts).
  • If needed, assistance in IMS service catalogue introduction with IMS service leads.
  • Approval/rejection of request based on feasibility.
  • Cross-service project plan development, including goals, business needs, service scope, and requirements, team composition, timeline & milestones, and budget.
  • Break-down into one-brief-requests to accommodate individual service needs.
  • Service request ticket and sub-ticket preparation and briefing of IMS service teams according to project plan.
  • Attendance at kick-off meetings organized by IMS business partners.
  • Planning and management of projects throughout the entire life cycle until final acceptance, including management of change requests and prioritization according to defined processes and requirements.
  • Operational contact for a specific cross-service request towards IMS teams and determined business partner.
  • E2E coordination & project management for cross-service requests, from briefing, to planning, production & publishing.
  • Coordination with Center Operation Leads on timelines, team composition, risk mitigation.
  • Provide status management and project communications.
  • Establishment of operational checkpoints, alignment meetings, and reviews between business partners & IMS.
  • Gathering of approvals and feedback from IMS business partner served in the requests.
  • Handling of operational dependencies and blockers to ensure seamless coordination throughout the process.
  • Proactively contact markets for top-down projects.
  • Deduction of 'lessons learned' and debriefs and frame optimization recommendations.
  • Management of all stakeholders (IMS partners and delivery teams) along the entire project life cycle.
  • Suggest to business on additional needs or required changes to brief.

Requirements

To succeed in this role, you should have:

  • At least 5 years' experience in Marketing and/or Brand management, Content/Digital account management.
  • Working in a corporate and multi-cultural setting.
  • Creative/Media/advertising Agency experience is a plus.
  • Proven ability of very strong project management skills in the context of cross-functional teams and tight deadlines.
  • Detail-oriented personality with the ability to orchestrate multiple projects at the same time and sense for prioritization.
  • Possess strong verbal and written communication skills to convey ideas, updates, and project status clearly and effectively. Exhibit assertiveness when managing conflicting priorities and ensuring project milestones are met.
  • Understanding of and practical experience with E2E digital marketing processes, consumer engagement, search, e-commerce, content, CRM, D2D, design, branding, social media, and marketing analytics and the related channels.
  • Understand marketing technology & project management tools. Demonstrate the ability to quickly learn and adapt to new tools and technologies.
  • Approachable personality that easily connects with diverse stakeholders.

What We Offer

As a Marketing Operations Project Coordinator at NBS Lisbon, you will enjoy:

  • Development of expertise in Nestlé's Shared Services Business.
  • Immersion in a culturally diverse team.
  • Local and International Exposure.
  • Flexible working environment.
  • Engagement and wellbeing activities.
  • Competitive salary: €60,000 - €80,000 per year, depending on experience.
  • Flex Benefits - At NBS you can choose what benefits are more suitable for you.
  • Make part of the Nestlé Club and get discount in several partners.
  • Free coffee (and good coffee) at the office.
  • Shop with special discounts for employees.
  • Company equipment according to professional needs.
  • Medical Support available at the Office.
  • E-learning courses and training program to get you where you aim to be.
  • Career progression and possibilities for International Career.

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