French Customer Service Representative Opportunity in Porto

2 semanas atrás


Porto, Porto, Portugal Cross Border Talents Tempo inteiro
Customer Service Specialist Position Overview

We are seeking a highly motivated and fluent French speaker to join our customer service team in Porto, Portugal. This role is ideal for individuals who thrive in fast-paced environments and are eager to grow their careers.

About the Role

As a French Customer Service Representative, you will be the first point of contact for customers, addressing their needs across various areas such as subscriptions, billing, and technical issues. Your primary goal will be to ensure that every customer interaction is smooth, positive, and leaves them with a solution.

Key Responsibilities:
  • Handle customer inquiries via phone, providing clear and efficient support on a range of topics.
  • Identify and solve issues related to subscriptions, billing, and technical challenges, delivering personalized and effective solutions.
  • Embrace and promote the company's values, contributing to a positive and collaborative team environment.
Requirements

To be successful in this role, you will need:

  • Native-level French or C2 proficiency.
  • No prior experience is needed; we're looking for individuals who are eager to learn and deliver outstanding customer service.
  • A valid EU ID or residence card.
Benefits

As a member of our team, you can expect:

  • Comprehensive training to develop your skills and knowledge.
  • A competitive salary range of €25,000 - €35,000 per year, depending on experience.
  • A range of benefits, including flexible working hours and opportunities for career growth.
  • The chance to work in a dynamic and supportive environment.


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