Finnish Customer Service Representative Opportunity

Há 5 dias


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Company Overview: Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders in Athens, Greece.

Salary: Competitive monthly salary + 2 extra salaries per year. This represents a significant financial reward for your skills and experience.

Job Description: As a Finnish-speaking customer service representative, you will identify customers' needs and deliver appropriate solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner. You will assist customers to place an order and related issues, answer customers' inquiries, and troubleshoot or escalate technical issues that they face. You will also assist customers with account issues and follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.

Required Skills and Qualifications: To excel in this role, you will need Fluent Finnish, excellent communication skills, and sales experience with consumer products and services. Technical research skills to troubleshoot customer problems are essential, as well as advanced internet research skills. An empathetic soul with the communication skills that match is required, along with a positive and adventurous attitude.

Benefits: We offer complete support to help you ease your relocation to Greece, including flight ticket expenses, hotel accommodation, and support with the house searching process – all at no cost to you. You will receive health care benefits and numerous other discounts. Full training by certified instructors is provided, as well as professional growth & development opportunities. Special events and community & social responsibility initiatives are also part of our package. Additionally, you will have access to free online Greek language courses and work in state-of-the-art premises providing a great working environment with relaxing break areas.

Others: As a valued member of our team, you will work for a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.



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