Customer Support Representative for Financial Services in Greece
Há 6 dias
About Teleperformance Greece
We are a multinational company with over 12,000 people from 110+ nationalities. Our customer care team in Greece is looking for an experienced Customer Support Representative to join our team.
Job Summary
We offer a competitive salary of €28,000 per year, plus benefits and bonuses. If you have excellent communication skills in Romanian and English, and experience in customer support, we encourage you to apply.
Key Responsibilities
- Be the primary point of contact for customers and clients requesting information about our financial services
- Provide daily support and consult clients on best practices about their business
- Respond to customer inquiries about our client's new and existing services and solutions, as well as complaints - always in a professional manner
- Resolve issues as they arise - timely and efficiently
- Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
Required Skills and Qualifications
- Fluency in Romanian
- Very good use of English - both in written and spoken language
- Work experience in a customer support role is a plus
- An interest in digital banking and payment solutions is desired
- Exceptional communication & soft skills, as well as a problem-solving mentality
Benefits
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
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