Porto-Based German Customer Support Specialist

Há 2 dias


Porto, Porto, Portugal Cross Border Talents Tempo inteiro
Job Overview:

We are seeking a highly skilled German customer support specialist to join our team in Porto. As a key member of our international support team, you will be responsible for providing exceptional customer service to our clients.

Salary and Benefits:

The salary for this position is competitive and includes a comprehensive benefits package, including health insurance, wellness programs, paid time off, and career growth opportunities within an international company.

Key Responsibilities:
  • Provide top-notch customer support in German through phone, email, and chat channels.
  • Assist customers with inquiries related to products, services, billing, and account management.
  • Resolve complex customer issues efficiently while maintaining a positive and friendly attitude.
  • Escalate more complex problems to internal teams when necessary and follow up with customers.
  • Accurately log all interactions and ensure that customer data is up-to-date.
  • Maintain knowledge of products, services, and company policies to offer accurate and informed solutions.
  • Work towards achieving individual and team performance targets, including customer satisfaction and response times.
Required Skills and Qualifications:
  • Native German speaker with strong written and verbal communication skills.
  • Fluent in English for internal communication and reporting.
  • Previous experience in customer service or a related role is preferred but not mandatory.
  • Strong interpersonal skills and the ability to handle challenging situations calmly.
  • Problem-solving mindset with attention to detail.
  • Ability to work independently as well as part of a team.
  • Proficient in using CRM software and other customer service tools.
What We Offer:
  • Competitive salary range: €40,000 - €60,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance and wellness programs.
  • Career growth opportunities within an international company.
  • Paid time off, including vacation and holiday allowances.
  • A dynamic and multicultural work environment.


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    German Customer Support in PortoAbout the Role:We are seeking a highly skilled and detail-oriented German Customer Support Specialist to join our team in Porto. As a key member of our moderation team, you will be responsible for reviewing and moderating content posted on our platform to ensure it aligns with our community guidelines and policies.Your Key...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist Wanted - German (C1) and English (B2)Located in Porto, Portugal, we are seeking a dedicated and enthusiastic German-speaking Customer Support Specialist to join our team. As the primary point of contact for our German-speaking customers, you will provide exceptional service and support to ensure customer satisfaction.Key...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    We are currently recruiting for a German-Speaking Customer Support Specialist to join our Cross Border Talents team. This on-site customer support role is based in Porto, Portugal and involves providing exceptional support for a POS System Solutions project.Key DetailsLocation: On-site in Porto, PortugalContract Type: Full-timeStart Date: NegotiableAs a...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Support Role OverviewCross Border Talents is a leading provider of specialized talent solutions, and we are currently recruiting for a German-speaking Customer Support Specialist to join our team in Porto, Portugal.Key Responsibilities:Deliver exceptional customer service to clients utilizing advanced POS systemsAddress client inquiries, resolve...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe're seeking a Customer Support Specialist fluent in German to provide exceptional service to our clients. This remote position is available to candidates based in Porto, Portugal.Key Responsibilities:Respond to customer inquiries via email, chat, and phone, offering accurate information and effective solutions to resolve issues.Escalate...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Are you a fluent German speaker looking for a challenging role in customer support?About the JobWe are seeking a highly motivated and experienced Customer Support Specialist to join our team in Porto, Portugal.The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide top-notch service to our customers in...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    German C1 Customer Support Specialist in Porto, PortugalLocation: Porto, PortugalLanguage Requirement: German (C1) and English (B2)About the Role: We are seeking a dedicated and enthusiastic German-speaking Customer Support Specialist to join our team in Porto, Portugal. As a primary point of contact for our German-speaking customers, you will provide...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    We're seeking a skilled Customer Support Specialist to join our global team in Porto, Portugal. As a representative of Cross Border Talents, you'll play a vital role in providing exceptional support to clients of a leading financial institution.Job Summary:This is an exciting opportunity for a fluent German speaker to join our dynamic team and make a...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    OverviewCross Border Talents is seeking a skilled Customer Support Specialist to join our team in Porto. This role involves working with customers, content moderation, and providing exceptional support.Salary: €35,000 - €45,000 per annum, depending on experience.Job DescriptionWe are looking for a detail-oriented individual with strong communication...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Key Responsibilities: As a German Customer Support Specialist, you will be responsible for reviewing and moderating content posted on our platform, ensuring it complies with community guidelines and policies. This includes evaluating and removing offensive, harmful, or inappropriate material from the platform, flagging and reporting content that violates...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in German and passionate about delivering exceptional customer service?OverviewWe are looking for a highly skilled and motivated Cross Border Talents team member to join our team as a German-speaking Customer Support Specialist. This role offers a unique opportunity to work with international clients, develop your skills, and experience the...


  • Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    We are seeking a German-speaking customer support specialist to join our team in Porto. As a customer support representative, you will be responsible for providing excellent customer service to our clients.Key Responsibilities:Greet customers in a polite, friendly, and professional manner.Handle incoming calls and effectively address each customer's...

  • Customer Support Specialist

    2 semanas atrás


    Porto, Porto, Portugal Bespoke Recruitment Limited Tempo inteiro

    Bespoke Recruitment Limited is seeking an experienced Customer Support Specialist to join our team in Porto, Portugal.Estimated Salary: €15,400 per annum (based on a 14-month salary of €1,100/month)The ideal candidate will have previous experience in customer-facing roles and excellent language skills in German. Fluency in English is also essential.This...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Job Title: Customer Support Specialist (German Native, Remote)Location: Porto (Remote)Key Responsibilities:• Respond to customer queries via phone, email, and chat in a timely and professional manner.• Troubleshoot and resolve customer issues, providing accurate information about our products and services.• Maintain a high level of customer...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    About This RoleWe are seeking an experienced German-speaking customer support specialist to join our team at Buscojobs Portugal. In this role, you will provide exceptional support to customers through various communication channels, ensuring timely resolutions to their inquiries and issues.ResponsibilitiesProvide prompt and professional responses to customer...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly skilled and dedicated German-speaking Customer Support Specialist to join our team in the beautiful city of Porto, Portugal.Job OverviewAbout the Role:The primary point of contact for our German-speaking customers, providing exceptional service and support to ensure customer satisfaction.Key Responsibilities:Respond to customer...


  • Porto, Porto, Portugal Smart-Recruitments Tempo inteiro

    At Smart-Recruitments, we are seeking a skilled Senior German Language Support Specialist to join our team in Porto. This is an exciting opportunity for you to develop your career while working with top global brands. We offer a competitive €2,500 - €3,000 per month salary, comprehensive relocation support, and a range of benefits including health...


  • Porto, Porto, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    We are currently seeking a highly motivated and detail-oriented German Customer Support Specialist to join our team at Adecco Prestação De Serviços, Lda. in Porto.Your mission will be to provide first-line support to clients, handling routine and non-routine incidents, problems, and requests in fluent German and English.Key responsibilities...

  • German Language Specialist

    4 semanas atrás


    Porto, Porto, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    At Adecco Prestação De Serviços, Lda, we offer a direct contract with the client and an extensive benefits package.We are seeking a German language specialist to join our team in Porto. As a customer-focused professional, you will be responsible for ensuring accuracy within a fast-paced goal-oriented environment.The ideal candidate will possess:Fluent...


  • Porto, Porto, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    In the vibrant city of Porto, Wibit Consulting & Services (Wibitcs) is partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking customer support specialist. This role offers the opportunity to work in a dynamic environment, handling inquiries from bank clients and delivering exceptional customer service.Key aspects of this position...