Lisbon French Customer Support Specialist Wanted

1 semana atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

We are Cross Border Talents, a global BPO leader, and we're seeking a dynamic French-speaking customer support specialist to join our team in Lisbon, Portugal.

As a French-speaking customer support specialist, you will be responsible for delivering exceptional service to our customers via phone, chat, and email. Your primary goal will be to ensure their satisfaction by providing timely and effective solutions to their inquiries and issues.

In this role, you'll have the opportunity to work with a diverse range of clients, resolving their concerns and addressing their needs in a professional and courteous manner.

Your key responsibilities will include:

  • Providing top-tier support to French-speaking customers via various communication channels
  • Troubleshooting and resolving customer issues efficiently
  • Ensuring customer satisfaction through clear and effective communication
  • Recording and tracking customer inquiries and feedback

To excel in this role, you'll need to possess native-level fluency in French, along with strong English proficiency for internal communication. You must also be an EU citizen or hold a valid work permit for Portugal. We welcome individuals who are willing to relocate to Lisbon immediately.

We offer a comprehensive benefits package, including full relocation support, a competitive salary (approximately €45,000 per year), performance-based bonuses, meal allowance, transport bonus, health insurance, and paid training to help you thrive in your new role.

This is an excellent opportunity to advance your career while enjoying the vibrant lifestyle of Lisbon. If you're passionate about customer service and fluent in French, apply now to take your career to the next level.



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