Project Manager
Há 1 mês
About the Role
We are seeking a highly skilled Project Manager to join our Sales team in Porto. As a Project Manager, you will be responsible for overseeing the successful onboarding of new clients and ensuring their smooth transition to our products and services.
Key Responsibilities
- Manage end-to-end projects for new clients, from project initiation to closure, ensuring they are delivered on time, within scope.
- Coordinate and facilitate project kick-off meetings, ensuring clear communication of project goals, roles, and responsibilities to all stakeholders.
- Refine project scope, objectives, and deliverables, and define timelines in collaboration with clients and internal teams.
- Identify and mitigate project risks and challenges, implementing proactive measures to ensure successful project outcomes and renewal.
- Develop and maintain project documentation, including project plans and status reports.
- Conduct regular status meetings with clients and internal teams to provide updates on project progress, address concerns, and manage expectations.
- Monitor and evaluate client satisfaction and program success metrics and proactively addressing any concerns or issues.
- Build strong relationships through effective and concise communication with customers, stakeholders, and internal teams.
Requirements
- A pharmaceutical science or related life sciences degree or experience in the healthcare sector.
- At least 2 years of experience in Project Management roles.
- Previous experience in customer-facing roles and in enterprise client account and project management environment.
- A strong customer success mindset with a bias for action and ability to balance client goals and company outcomes.
- Ability to understand and uncover underlying issues by asking questions to both internal and external stakeholders and thinking critically to discover solutions to unique issues.
- Experience with project management tools (e.g., ClickUp, Airtable, etc).
- Strong communication and relationship building skills with clients, partners, and internal teams.
- Excellent prioritization skills, ability to handle multiple projects and stakeholders at the same time.
- Passion for technology and its deployment in healthcare.
- Native level in Portuguese and good working proficiency level in English.
What We Offer
At Tonic App, S.A, we offer a dynamic and collaborative work environment, with opportunities for growth and development. If you are a motivated and experienced Project Manager looking for a new challenge, we encourage you to apply.
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