Nederlands Spreekend Guest Relations Representative
4 semanas atrás
We zijn op zoek naar een gemotiveerde en communicatieve Nederlands spreekend Guest Relations Representative om een unieke gastenservice-ervaring te bieden aan onze gasten. Als Guest Relations Representative zorg je voor een professionele en vriendelijke klantenservice via de telefoon en andere kanalen. Je bent verantwoordelijk voor het bieden van een naadloze gastbeleving door effectief gebruik te maken van systeeminformatie en tools.
Waar sta je voor?
- Het bieden van een professionele reservering ervaring via de telefoon en andere kanalen;
- Het beantwoorden van vragen over prijzen, hotelgegevens, reserverings- of betalingsvoorwaarden;
- Assisteren van gasten bij alle vragen met betrekking tot "voor", "tijdens" of "na" de reis;
- Het zoeken naar mogelijkheden om individuele en teamprestaties te verbeteren door je teamleden gemotiveerd te houden en te helpen bij het behalen van de gestelde doelen.
Wat vereisen we?
- Vloeiend Nederlands sprekend en goed Engels (B2);
- Minimaal MBO Diploma;
- Bereidheid om 40 uur in shifts te werken;
- Dat je een VOG aanvraagt en deelt met de werkgever;
- Jij minimaal een jaar in Portugal wilt wonen en werken;
- 17 dagen training volgen (betaald).
Waarom Dirk Recruitment?
- We bieden een unieke internationale ervaring die je helpt bij de rest van je carrière;
- We bieden een laag inkomstenbelastingtarief;
- We bieden gratis evenementen en regelen de vlucht naar Portugal;
- We bieden hulp bij alle formaliteiten en een unieke woonruimte met inclusief gas, water, licht en wifi.
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