Residential Operations Coordinator

2 semanas atrás


Porto, Porto, Portugal Nido Living Tempo inteiro

Nido Living is seeking a highly skilled Residential Operations Coordinator to join our team. As the primary contact for residents, contractors, and suppliers, you will be responsible for upholding our high brand and customer service standards.

Key Responsibilities:

  • Manage day-to-day administrative and reception operations of the residence.
  • Ensure customer service levels are maintained and service level agreements are followed.
  • Assist with marketing efforts and sales process, including responding to inquiries and conducting tours.
  • Address complaints and breaches of residence code of conduct.
  • Manage room cleans and reactive maintenance works.

Requirements:

  • Excellent written and verbal communication skills.
  • Ability to plan and prioritize tasks.
  • Strong attention to detail.
  • Positive and enthusiastic attitude.

Working with Nido Living:

Nido Living is a leading provider of student accommodation. We deliver exceptional customer experiences by creating and maintaining communities that prioritize resident wellbeing and safety. Our teams are dedicated to providing outstanding service and ensuring our residents feel at home.



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