Econtent Account Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

About Nestlé Sa
Nestlé Sa is a valued partner to corporate teams, businesses, and markets, through an internal team of +1000 global digital specialists whom support the operationalization of our brands' marketing strategy at scale.

Job Summary
Econtent Account Specialist will be a key driver of the eBusiness Strategy in the Global Transformation of Nestlé by enabling the activation of IMS' in-house solution 'Content Services' and supporting Markets/Businesses along the Product Content lifecycle (E.g Creation, Adaptation, Distribution and Monitoring of Product eContent Assets across all touchpoints).

Main Responsibilities
• Drive adoption of Nestlé's internal content solutions and support in their activation
• Delivery of World Class Service
• Assess and manage Business/Markets' demand plan
• Coordination of global/regional projects from the planning to the implementation
• Problem Solving
• Bring insights based on available data
• Maintain Operational Documentation to ensure proper execution of Services (Processes, Service Catalogue, Training materials, Briefs, etc...)
• Run Regular Operational reviews with internal and external suppliers to track Service Delivery to spot improvement opportunities and guarantee SLAs.
• Lead periodic meetings with Business/Market to strengthen relationships, seek new opportunities and grow the account.
• Liaise with Finance & Control team for the correct and timely charge back of services provided to Nestlé Markets/Businesses
• Ensure compliance with Nestlé Global standards including effective management of Standard Routines, Market Deployment Toolkit and Control Best Practices.

Requirements
At least 3 years' experience in Marketing and/or Brand management, Content/Digital account management
Working with high-volume, multi-platform, complex tasks
Working in a corporate and multi-cultural setting
Great understanding of the Digital Ecosystem
Great knowledge of Digital Content Production and Lifecycle
Good knowledge of Branding and Content identity
Strong relationship management skills
Strong presentation and/or selling skills
Experience in using Project Management, Tracking Tools (Cost, Time, Budget, Volumes, Resources)
Strong Marketing mindset
Business driven
English (advanced level)
Creative/Media/advertising Agency experience is a plus (not dismissive)
French (preferred, not dismissive)
Spanish (preferred, not dismissive)


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