Senior Customer Services Director, Europe
Há 3 dias
**Company Overview**
Kläckner Pentaplast Europe Gmbh & Co. Kg is a globally recognized leader in the packaging and specialty film industry. Our commitment to sustainability and innovation has earned us a reputation as a trusted partner for businesses worldwide.
Job Title: Senior Customer Services Director, Europe
Location: Porto, Portugal
Salary:$ 60,000 - 80,000 per annum
Job Description:
We are seeking a highly skilled and experienced Senior Customer Services Director to lead our Overseas Team in Europe. The successful candidate will be responsible for achieving CSR goals within the team and driving strategic development to ensure the implementation of new initiatives and projects.
The role will involve ensuring efficient process organization, implementing compliance guidelines, and observing key figures. You will also be responsible for governance, securing customer complaints, and supporting employee development through regular training planning.
Required Skills and Qualifications:
- Completed degree in industrial engineering or business administration
- 5-10 years' experience in Customer Services
- Experience in
-
Senior Customer Success Director
3 semanas atrás
Porto, Porto, Portugal Hexa People Tempo inteiroUnlock your potential with Hexa People as a Senior Customer Success Director. We empower our clients to deliver exceptional customer experiences.We offer a competitive salary range of $150,000 - $180,000 per year.Job DescriptionThe Senior Customer Success Director sets the strategic direction for the customer success organization, ensuring alignment between...
-
Freight Market Expansion Director
3 semanas atrás
Porto, Porto, Portugal Flash Europe Tempo inteiroAbout the RoleWe are seeking a highly motivated and ambitious professional to join our team as a Freight Market Expansion Director.As a key member of our organization, you will be responsible for developing and implementing strategies to expand our premium freight market presence in Europe.Key ResponsibilitiesDevelop and execute plans to increase our market...
-
Customer Service Director
3 semanas atrás
Porto, Porto, Portugal Michael Page Tempo inteiroJob Description:We are seeking a Customer Service Director to support our client in the consolidation of their clients and internal operational team.About the Role:The successful candidate will be responsible for leading a team of customer service professionals, ensuring exceptional customer experiences and driving business growth.This is a fantastic...
-
Senior Director of Customer Experience
2 semanas atrás
Porto, Porto, Portugal Hexa People Tempo inteiroAbout the RoleWe are seeking a seasoned Senior Director of Customer Experience to join our team at Hexa People. In this key leadership position, you will play a crucial role in driving customer-centric initiatives, improving retention and expansion, and managing executive relationships with key customers.ResponsibilitiesDefine the strategic direction and...
-
Customer Service Director
2 semanas atrás
Porto, Porto, Portugal Michael Page Tempo inteiroAt Michael Page, we are working with a multinational company within the Outsourcing sector to support their clients and internal operational team. We are seeking a Customer Service Director who can provide leadership and guidance in consolidating our clients' needs.About the RoleThis is a key position that requires someone with strong management skills,...
-
Senior Director of Customer Experience Leadership
2 semanas atrás
Porto, Porto, Portugal Hexa People Tempo inteiroHexa People empowers its customers with the best omnichannel customer experience. With our cutting-edge, composable solution and hybrid headless functionality, the possibilities are endless. Our intuitive content management system (CMS) lets you bring ideas to life in a heartbeat, adapting your digital touch points quickly and efficiently across all...
-
Senior Software Project Director
4 semanas atrás
Porto, Porto, Portugal Ascendix Tempo inteiroJob Title: Senior Software Project DirectorAbout the Role: We are seeking an experienced Senior Software Project Director to oversee our software project lifecycle.Project Management Methodologies: A deep understanding and practical experience with various project management methodologies such as Agile, Scrum, Waterfall, and hybrid approaches.Risk...
-
Strategic Director of Customer Experience Excellence
4 semanas atrás
Porto, Porto, Portugal Hexa People Tempo inteiro**Hexa People: Unlock Your Potential in Customer Success**We're seeking an exceptional Strategic Director of Customer Experience Excellence to drive our customer success organization forward. In this pivotal role, you'll set the strategic direction for our customers' journey, ensuring seamless alignment between their needs and our objectives.Estimated...
-
Senior Logistics Development Manager
3 semanas atrás
Porto, Porto, Portugal Flash Europe Tempo inteiroAbout Flash EuropeWe are the European leader in the Premium Freight market, with a turnover of 340,000,000€ in 2021 and making approximately 2000 shipments per day.Our team provides fast, safe, or secure transportation solutions to meet our customers' needs with customized road and air transport services.Job DescriptionAs Senior Logistics Development...
-
Senior Financial Operations Manager for Key Accounts in Europe
2 semanas atrás
Porto, Porto, Portugal Phiture Tempo inteiroCompany OverviewAlten is a multinational consulting group specializing in IT and engineering services. With a turnover of over €3.783 billion in 2022, the company has 57,000 employees worldwide.About Porto & PositionWe are seeking a Senior Financial Operations Manager to support our European growth. The successful candidate will be part of our Operational...
-
Customer Service Team Lead
Há 1 mês
Porto, Porto, Portugal Klã¶Ckner Pentaplast Europe Gmbh & Co. Kg Tempo inteiroAbout the Role:We are seeking a highly skilled Customer Service Team Lead to join our Overseas team in Europe. The ideal candidate will have a strong background in customer service and experience in leading teams in a global environment.Key Responsibilities:- Ensure efficient process organization within the defined area- Implement all compliance guidelines...
-
Chief Operating Officer
3 semanas atrás
Porto, Porto, Portugal Flash Europe Tempo inteiroCompany OverviewFlash Europe is the leading provider of premium freight services in Europe, renowned for its commitment to fast, safe, and secure transportation solutions. With a turnover of 340 million euros in 2021 and an impressive fleet of 2000 shipments per day, Flash Europe has established itself as a trusted partner for businesses seeking customized...
-
Senior Technology Director
4 semanas atrás
Porto, Porto, Portugal TUI Tempo inteiroAbout the RoleAs a Senior Technology Director at TUI, you will be responsible for leading cross-functional teams and overseeing the development and operation of business-critical initiatives, products, and services. Your primary focus will be on the growth and development of your team members, ensuring they acquire new skills, work collaboratively, and feel...
-
Senior Customer Service Representative
Há 3 dias
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob Summary: We are seeking a highly motivated and customer-focused professional to join our team as a Senior Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients in Poland, ensuring timely and complete delivery of orders, and resolving any issues that may arise.
-
Strategic Service Delivery Director
3 semanas atrás
Porto, Porto, Portugal SER Group Tempo inteiroOverview:SER Group is a leading provider of professional services, and we are seeking an experienced Strategic Service Delivery Director to join our team. In this role, you will be responsible for managing client/partner relationships, ensuring customer satisfaction through effective resource allocation and optimization.About the Role:You will lead a team of...
-
Porto, Porto, Portugal Sbm Offshore Tempo inteiroSbm Offshore is a leading provider of offshore energy solutions, committed to delivering safe, sustainable and affordable energy from the oceans. We are seeking a highly skilled and experienced Senior Director of Global Human Resources Excellence to join our team.Job Description:The Senior Director of Global Human Resources Excellence will be responsible for...
-
Senior Construction Project Director
3 semanas atrás
Porto, Porto, Portugal Voltalia Tempo inteiroJob DescriptionWe are seeking an experienced Senior Construction Project Director to join our EPC Business Line.Company OverviewVoltalia is a leading producer of renewable energies and service provider with a global presence in 20 countries across four continents.Job SummaryThe Senior Construction Project Director will be responsible for defining technical...
-
Porto, Porto, Portugal Flash Europe Tempo inteiroCompany Overview: Flash Europe, a leading premium freight company, serves over 2000 shipments daily with a turnover of 340,000,000€ in 2021. As the European leader in the Premium Freight market, we offer customized solutions to meet all our customers' needs.Job Description: We are seeking an ambitious and forward-looking Franchise Logistics Director to...
-
Global Customer Service Leadership Opportunity
3 semanas atrás
Porto, Porto, Portugal Klã¶Ckner Pentaplast Europe Gmbh & Co. Kg Tempo inteiroThe pursuit of sustainability and innovation drives Kläckner Pentaplast Europe Gmbh & Co. Kg's vision for a better future in the packaging industry. As a Teamlead Customer Services for the Overseas Team Europe in Porto, Portugal, you will be instrumental in shaping this vision by fostering exceptional customer experiences and driving strategic growth.With a...
-
Porto, Porto, Portugal Flash Europe Tempo inteiroJoin Flash Europe as a Premium Freight ExpertWe are looking for a skilled professional to oversee our premium freight operations in Europe. Our ideal candidate has experience in the transportation industry and a passion for delivering high-quality services.Key Responsibilities:Develop and implement transportation strategies to meet customer needsManage a...