Client Engagement Services Representative
3 semanas atrás
Nestlé Business Services (NBS) is a core part of the Nestlé Group, providing crucial Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement services that enable Nestlé to interact with millions of consumers worldwide. We are a diverse team of professionals who are passionate about digital innovation and driving continuous process improvement across the globe.
Job DescriptionA Client Engagement Services Representative will assist Nestlé customers in resolving questions and concerns related to our products and services via phone, email, chat, and social media platforms. Key responsibilities include:
- Responding to customer inquiries in a timely and accurate manner
- Identifying customer needs and guiding them on using specific product features
- Informing customers about new features, functionalities, and campaigns
- Ensuring issues are resolved by following up with customers
To excel in this role, you should have:
- Fluent spoken and written knowledge of German, French, and English languages
- Ability to adapt tone and voice to different brands and channels
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with the Nestlé industry is an asset
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
We offer a competitive salary of approximately €35,000 per year, which may be adjusted based on your performance. Additional benefits include:
- Meal Card
- Flex Benefits - choose from various options tailored to your needs
- Become part of the Nestlé Club for discounts with partner companies
- Company laptop and other equipment according to professional requirements
- Medical support available at the office
- E-learning courses and training programs for career growth
- Career progression and international career opportunities
Please note that we continuously strive to improve our teams' engagement and personal development, along with work-life balance. Joining NBS Lisbon will bring you numerous opportunities for growth and success.
-
Consumer Engagement Services Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroAbout the RoleWe are seeking a highly skilled Consumer Engagement Services Representative to join our team at Nestlé Sa. In this role, you will be responsible for providing exceptional customer service and support to our consumers via various channels.Key Responsibilities:Respond to customer inquiries in a timely and accurate manner via phone and written...
-
Customer Service Representative for Consumer Engagement
2 semanas atrás
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroCompany Overview: Nestlé Sa is a leading global food company, committed to enhancing the quality of life and contributing to a healthier future.Position Summary: We are seeking an experienced Customer Service Representative to join our team as a Consumer Engagement Services Advisor. This role requires excellent communication and problem-solving skills, as...
-
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroAbout the RoleWe are seeking a highly skilled Senior Consumer Engagement Services Representative to join our team at Nestlé Sa. In this role, you will be responsible for providing exceptional customer service to consumers via phone and written channels, resolving queries, and guiding product users through features and functionalities.ResponsibilitiesRespond...
-
Veterinary Assistant
4 semanas atrás
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroNestlé Consumer Engagement Services Veterinary Assistant RoleA key member of our team, the Consumer Engagement Services Veterinary Assistant will provide exceptional support to Nestlé consumers. Key responsibilities include:Responding to customer inquiries via phone and written channels in a timely and accurate manner.Providing and clarifying information...
-
Customer Service Representative | Portuguese Location
2 semanas atrás
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroJob SummaryWe are seeking a skilled Customer Service Representative to join our team in Portugal. As a key member of our consumer engagement services, you will be responsible for assisting customers with their inquiries and resolving any issues they may have.
-
Client Engagement Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiroAbout the RoleWe are seeking an experienced Client Engagement Specialist to join our team in Lisbon. This is a fantastic opportunity to develop expertise in Nestlé's Shared Services Business and work with a culturally diverse team.
-
Consumer Engagement Services Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiroJob Title: Consumer Engagement Services SpecialistWe are seeking a highly skilled Consumer Engagement Services Specialist to join our team at Nestle Operational Services Worldwide Sa. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their queries are resolved promptly and...
-
Quality and Engagement Services Trainer
4 semanas atrás
Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiroPosition SummaryThe main purpose of this role is to execute a global quality program aimed at making Consumer Engagement Services (CES) Europe operations more reliable and geared to deliver excellent consumer experience.This position will be responsible for developing and implementing standard methodologies of training, providing classes to new employees...
-
Customer Service Representative
Há 15 horas
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAt Phiture, we are committed to making life a little sweeter for our customers and consumers by providing quality service and sugar products. As a key member of our team, you will play a vital role in ensuring that our customers receive exceptional service and support.About the RoleWe are seeking an experienced Customer Service Representative to join our...
-
Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Minacs Tempo inteiroCustomer Service Representative - Hotel ReservationsAbout the RoleWe are seeking an Italian-speaking Customer Service Representative to join our team in Hotel Reservations. As a key member of our customer-facing team, you will be responsible for ensuring that our clients receive exceptional service and support.Key ResponsibilitiesAssist customers with...
-
Senior Consumer Engagement Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiroOverviewNestle Operational Services Worldwide Sa is seeking a skilled Senior Consumer Engagement Specialist to join our team in Linda-a-Velha, Portugal.
-
Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiroConsumer Engagement Services Advisor Role SummaryA Consumer Engagement Services Advisor will assist our client consumers with questions and doubts when using our products and services. The role involves resolving customer queries, recommending solutions, and guiding product users through features via phone, email, and chat.Key Responsibilities:Respond to...
-
Consumer Engagement Quality/Trainer
Há 1 mês
Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro**Job Summary**Nestlé Operational Services Worldwide Sa is seeking a highly skilled Consumer Engagement Quality/Trainer to execute a global quality program aimed at making Consumer Engagement Services (CES) Europe operations significantly more reliable and geared to deliver excellent consumer experience.The ideal candidate will have advanced knowledge in...
-
Lisboa, Lisboa, Portugal Talingual Tempo inteiroCustomer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Talingual. As a representative, you will provide exceptional service to Norwegian speaking clients of a global printing company. This role requires strong communication skills, both verbal and written, in Norwegian and English....
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiroPosition SnapshotJob SummaryWe are seeking a Consumer Engagement Services Advisor to assist Nestlé consumers with questions and doubts when using our products and services.ResponsibilitiesResolve customer queries, recommend solutions and guide product users through features and functionalities as per standard procedure.Respond to customer inquiries in a...
-
Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiroWibit Consulting & Services (Wibitcs) is a leading multinational technology BPO business, currently seeking an experienced German-speaking customer service representative to join their team in Lisbon. About the RoleThis exciting opportunity involves managing the social media presence of a popular streaming service platform. As a key member of our support...
-
Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiroJob OverviewWe are seeking a highly skilled and fluent Dutch speaker to join our team in Lisbon as an International Client Service Representative. This is a unique opportunity to work with top global brands, develop your skills, and advance your career.Salary and BenefitsThe estimated monthly salary for this role is €2,500 - €3,500, depending on...
-
Senior Services Engagement Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Sap Tempo inteiroUnlock Your Potential as an Application Service ManagerWe are seeking a highly motivated and dynamic professional to join our Cloud Application Services Delivery Center EMEA MEE team as an Application Service Manager (ASM). This role plays a crucial part in driving customer engagement, promoting service excellence, and supporting upselling of CAS...
-
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroAre you a customer-focused individual with excellent communication skills? Do you enjoy working in a dynamic and fast-paced environment? Teleperformance Portugal is seeking a Customer Service Representative to join our team in Lisbon, Portugal.About the JobWe are looking for a highly motivated and organized individual to assist our clients with their queries...
-
Customer Service Representative for Italian-Speaking Clients
4 semanas atrás
Lisboa, Lisboa, Portugal Eugenia Talent Tempo inteiroAt Eugenia Talent, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key point of contact for our clients, you will be responsible for providing exceptional customer service and support in Italian.