Customer Service Representative for Taxi App

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a Taxi App Customer Experience Specialist, you will be responsible for delivering exceptional customer service to our users.

Key Responsibilities
  • Provide proactive and responsive customer support to users via various communication channels.
  • Listen attentively to customer concerns and respond with empathy and professionalism.
  • Collaborate with other departments to resolve customer issues and improve overall customer experience.
  • Participate in intensive training to develop your skills and knowledge of our products and services.
Requirements
  • Native level of Dutch and at least B2 level in English.
  • Strong understanding of the importance of excellent customer service in driving business success.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.
  • Willing to relocate to Lisbon for an international career and life experience.
What We Offer
  • A fixed-term contract with the possibility of renewal.
  • Full-time position with rotative shifts (40h/week, 8h/day).
  • Opportunity to develop your skills and knowledge through intensive training.
  • Competitive salary (1040€ or 1298€ gross/month) including free accommodation (shared flat, all bills included).
  • Relocation package for international candidates including reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight ticket back to your home country.
  • Private health insurance, free Portuguese lessons, cooking classes, sports activities, and social events.

We are an international recruitment company dedicated to connecting talented individuals with top companies. If you are passionate about delivering exceptional customer service and have a native level of Dutch and at least B2 level in English, we encourage you to apply for this exciting opportunity.



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