Dutch Customer Service Representative at EasyPark
2 meses atrás
About EasyPark
EasyPark is a leading company in the digital parking industry, revolutionizing urban mobility with its innovative solutions. We are seeking a highly skilled Dutch Customer Service Agent to join our team in Lisbon.
Your Responsibilities
As a Customer Service Agent, you will be responsible for providing high-quality service to customers with inquiries or problems via various communication channels. You will also update internal systems with the latest information and work collaboratively with other departments to ensure customer support excellence.
Requirements
To be successful in this role, you must be fluent in Dutch with a strong command of English, both verbal and written. You should also have a keen interest in smart city solutions and digital technologies, be detail-oriented with excellent problem-solving skills, and able to handle sensitive customer interactions professionally.
What We Offer
We offer a competitive local salary, lots of holidays to explore, paid initial training, private health care insurance, and the opportunity to work in a multicultural, open-minded work environment. You will also have access to well-being programs and initiatives, career development opportunities, and involvement in innovative projects in smart city and mobility solutions.
Relocation Package
We provide a relocation package, including pick-up from the airport, administrative support to help you fully integrate in Portugal, reimbursement of flight costs, and free annual flight home. You will also have the opportunity to live and work in the culturally rich city of Lisbon and enjoy company events, team buildings, water sports, and free language courses.
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