Technical Support Specialist for E-commerce Solutions
Há 6 dias
**Company Overview:**
Noesis is a dynamic and innovative organization that continuously invests in the growth and development of its talents. We are committed to providing our clients with exceptional support services, ensuring that their needs are met with efficiency and expertise.
**Salary:** $60,000 - $80,000 per year
**Job Description:**
We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for supporting customers in the implementation and testing of our e-commerce solutions, resolving incidents and responding to requests for clarification associated with our services.
**Responsibilities:**
- Provide technical support to customers via phone, email, or online platforms
- Identify and resolve issues related to our e-commerce solutions
- Collaborate with cross-functional teams to ensure seamless delivery of services
- Analyze and document internal processes and tools to improve efficiency
**Requirements:**
- Degree in Computer Science, Computer Engineering, or similar field
- At least 3 years of experience in application support, focused on functional analysis or systems development/implementation
- Knowledge of payment systems, Web services, e-commerce, SOAP/REST, JSON, and XML
- Excellent communication and problem-solving skills
- Proficiency in English language
**Benefits:**
- Competitive salary and benefits package
- Ongoing training and professional development opportunities
- Dynamic and collaborative work environment
**Join Our Team:**
If you meet these requirements and are passionate about delivering exceptional support services, we encourage you to apply. At Noesis, we value diversity, equality, and inclusion in all aspects of our business.
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