Senior Global Loyalty Program Manager
Há 5 horas
Metyis Ag is a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design, as well as provides Advisory services. With offices in 15 locations and a talent pool of 1000+ employees from more than 50 nationalities, we are dedicated to creating long-lasting impact and growth for our business partners and clients.
Estimated Salary: $80,000 - $120,000 per yearBased on the job requirements and industry standards, we estimate the salary for this position to be between $80,000 and $120,000 per year.
Job DescriptionThe CRM Loyalty Manager will be responsible for the proactive expansion of the global omnichannel loyalty concept for HUGO BOSS end consumers. This includes working closely with local markets to determine international requirements, ensuring roll-out of new markets, and conceptualizing local elements into the global framework. The ideal candidate will also be responsible for conceptualizing new use cases or mechanics of the loyalty program that fit within the overall global loyalty approach.
In addition, the CRM Loyalty Manager will coordinate all necessary adaptations for technical and systematic implementation, as well as verification of feasibility, timing, and management reporting. This role requires networked, interdisciplinary work across all internal global and external interfaces, as well as representing the Global Customer Engagement department regarding inquiries about the loyalty program.
The successful candidate will also be responsible for comprehensive documentation and coordination of training concepts, as well as the implementation of all loyalty trainings. Optimization of user-friendliness, monitoring, and tracking of all loyalty processes are also key responsibilities of this role.
Furthermore, the CRM Loyalty Manager will have expert knowledge of current competitive situations, an overview of innovations, and potential solutions for further development of all loyalty processes. Proactive control and implementation of these processes, country coordination, adaptation, and optimization of the HUGO BOSS EXPERIENCE loyalty program are also critical tasks.
Required Skills and Qualifications-
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