Claims Specialist for Order to Cash Process

1 semana atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

About the Role

We are seeking a skilled Claims Management Specialist to join our NBS Braga team. This professional will be responsible for analyzing and resolving claims and deductions raised by various stakeholders.

Key Responsibilities:

  • Analyze and resolve customer claims and deductions in a timely and efficient manner
  • Contribute to Continuous Improvement programs and standardization of processes across all markets in scope
  • Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR's)
  • Participate in KPI trends (SLAs), root cause analysis of mistakes/errors and problem solving

Requirements

To be successful in this role, you should have a degree in Business, Finance, Economics or similar, good English level and Italian, good computer skills including Microsoft Office applications, strong Excel knowledge, good problem-solving and analytical skills, positive thinking, willingness to learn and team player attitude. Additionally, you should have good organization and prioritization skills to cope with a fast-paced environment.

What We Offer

At NBS Braga, we care about our talents and continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you:

  • Development of expertise in Nestle's Shared Services Business
  • Immersion in a culturally diverse team
  • Local and International Exposure
  • Flexible working environment
  • Engagement and wellbeing activities
  • Competitive salary (estimated €55,000 - €65,000 per year) and annual bonus according to your performance
  • Meal Allowance Card
  • Flex Benefits
  • Nestle Club membership with discounts in several partners
  • Free coffee at the office
  • Company equipment according to professional needs
  • E-learning courses and training program to get you where you aim to be
  • Career progression and possibilities for International Career


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