Financial Software Sales Specialist in Porto
2 semanas atrás
We are seeking a highly motivated and skilled Financial Software Sales Specialist to join our team in Porto, Portugal.
As a Financial Software Sales Specialist, you will be responsible for delivering exceptional customer service by communicating with clients using QuickBooks version, ensuring they understand the benefits of upgrading to the paid version. You will also be responsible for resolving any emerging issues that customers may face and performing corrections and optimizations to enhance their technical knowledge.
Your daily responsibilities will include:
- Contact clients who are using the 3-month trial period QuickBooks version through phone calls to provide high-quality service.
- Engage with clients to explain the advantages of purchasing the paid version and finalize sales.
- Solve emerging issues that customers encounter with precision and efficiency.
- Perform corrections and optimize customer technical knowledge.
- Meet and exceed service quality goals, compliance regulations, and productivity targets.
Requirements:
- Native or proficient level of French (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills – excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator, and problem solver
- Must hold EU citizenship or a valid work permit for Portugal
- Be a local candidate or willing to relocate to Porto, Portugal
The estimated salary for this position is around €35,000 - €45,000 per annum, depending on experience and qualifications. About Us:
We are a global project in a financial software company, dedicated to delivering personalized experiences on a trusted and open platform. We offer a dynamic and collaborative work environment, where you will have the opportunity to grow and develop your skills.
Why Join Us:
You will be part of a talented team that values innovation, teamwork, and customer satisfaction. You will have the chance to make a real impact on our customers' lives and contribute to our mission of providing exceptional customer service.
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