Service Delivery Manager Support Specialist
Há 1 mês
Job Title: Service Delivery Manager Support Specialist
Job Summary: We are seeking a highly skilled Service Delivery Manager Support Specialist to join our team at Spektrum. The successful candidate will be responsible for orchestrating the delivery of the Complementary Learning Opportunities (CLO) service across the NATO Enterprise.
Key Responsibilities:
- Define, execute, and complete assigned projects/services, including preparation and submission of a Price Proposal.
- Support the service delivery effort to put the right tools, processes, resources (including funds) in place for the successful delivery and reporting of the CLO service.
- Take responsibility for the definition, execution, and satisfactory completion of medium-scale projects, including the identification, assessment, and management of risks and issues related to the project.
- Ensure that realistic project plans are maintained and that there is regular and accurate communication to stakeholders.
- Provide monthly reports to the Projects Portfolio Manager using Agency reporting tools/framework.
Requirements:
- Proven experience of service or project management, including resource management (people, budgets, time, etc.) in a training environment.
- A recognized formal Project Management qualification, such as PRINCE2 or PMP.
- Prior experience of Agile project management, Business Development, and customer-focused roles and customers relationship management.
- Excellent Microsoft Office skills and in particular advance Microsoft Excel skills.
Working Conditions: The successful candidate will be based in Oeiras, Portugal, and will be required to travel to other NATO sites as necessary.
Security Clearance: A valid National or NATO Secret personal security clearance is required.
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